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Renaissance Boston Waterfront Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
8
3.0 of 5 stars
0
2.0 of 5 stars
4
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 73 hotels in Boston
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  • Hotel class: 4 of 5
  • Rooms: 471
Address:
606 Congress Street
Boston, MA 02210
Check Rates: $402 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Renaissance Boston Waterfront Hotel

( 6-10 of 25 )
“Front Desk and Customer Service is a NIGHTMARE”

Renaissance Boston Waterfront Hotel

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1 of 5 stars
Falmouth, Massachusetts
Jun 20, 2008
0/3 found this review helpful

Trusted that the front desk could take my credit card and make the appropriate charges - I won't make that mistake again. Despite having prepaid for the room on priceline.com, they tried to charge me three different times for the room. This billing nightmare persisted even after the front desk "manager" claimed to have fixed the problem. The whole credit card fiasco ruined my stay there. My experience with the front desk staff there was like dealing with the mafia trying to shake me down for money and harrass me. Still shake my head when I think about how awful the front desk staff was, and how poorly trained they are. The hotel property is beautiful in an excellent location with excellent amenities. The national, corporate office really needs to look into training for the front desk. Ironically, the rest of the staff in the house was outstanding. Check, check and re-check your bill before you leave this place. Even though Bostonians can be a bit annoying, these folks are over the top.

  • This TripAdvisor Member:
    • Liked — The waterfront location and amenities.
    • Disliked — The front desk service over the course of three days was simply awful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam_adams_rebel's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 18, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $402 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bring your cell phone w/u to the Bathroom 6.12.08”

Renaissance Boston Waterfront Hotel

Jun 18, 2008
1/2 found this review helpful

The new Marriott Renaissance Waterfront is a beautiful, high tech hotel with one of the best set up for all our tech toys but beware of the bathroom doors! I shut mind and could not get it open. I did not lock it...just shut the door. Lucky for me, I was traveling that night with my mother, unlucky for me, she had forgotten what a phone looks like or how to use it. She did manage after 1.5 hours to figure out how to call and the hotel sent security up and maintanence, I did get out but they said I wasn't the first...so bring your cell phone with you to the bathroom at the renaissance.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $402 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Hotel”

Renaissance Boston Waterfront Hotel

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4 of 5 stars
Charleston, South Carolina
Jun 16, 2008
2/2 found this review helpful

I did not know what to expect going to this hotel. The prices for hotels in Boston were outrageous! This one seemed to be a little less. There weren't too many reviews which made me very nervous. We were 3 miles from the airport and decided to take a taxi for a ridiculous price 14 dollars per person for 3 miles! We were not off to a good start. When we walked into the hotel it was beautiful. Very light colors with high cielings. You can tell it is a brand new hotel very modern looking. We checked in which took 5 minutes. We requested an early check in time and a high floor room. We got them both. We were on the 18th floor with a beautiful view of the ocean. The hotel is a bit away from everything which makes it nice. It is a nice waterfront area that was beautiful to look at. Our bed was super comfy and the bathroom was very nice with a great shower that had glass doors. The staff was always willing to help and there was always a member of the staff in the lobby to help. You never had to go looking for someone. We ate once at the hotel and that was for breakfast. The buffet it was great and with fabulous service. I was upset that for dinner we went to a restaurant next store which was not good. I wish we would have tried dinner at the hotel Great hotel and when I go back to boston I will stay at again.

  • This TripAdvisor Member:
    • Liked — The atmosphere, the location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pumacharleston's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: February 26, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Shopping, Golf, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $402 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great place, location, everything.”

Renaissance Boston Waterfront Hotel

Jun 12, 2008
1/1 found this review helpful

My husband and I stayed June 5-8. The hotel is only 4 months old, and very, very nice. The decor is almost identical to the Renaissance Times Square. Check in was easy, and they gave us late check out too. It is odd that they don't have a bell room where you can leave luggage in the event you have a late flight.
Very close to the airport - a 5 minute ride on the Silver Line T.

The staff is very helpful, and friendly. We only ate breakfast in the restaurant, but that was very good. The calamari at the bar is the best I've ever had, and the two bartenders we visited were nice and informative too.

Very nice gym and pool. No spa or hair salon though.

There were only two odd things 1) no in room safes. I don't remember the last time I stayed in a hotel without one. and 2) There's no small table in the room we stayed in for room service. They brought it on a large serving tray and put it on the bed. Just odd. There seemed to be a space in the room for a table. Maybe they haven't been put in yet.

Defnitely stay there again.

  • This TripAdvisor Member:
    • Liked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarafromfla's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 15, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $402 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fresh New Hotel in a Prime Locale: Near Convention Center & Downtown”

Renaissance Boston Waterfront Hotel

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4 of 5 stars
Brooklyn, NY
Jun 10, 2008
4/4 found this review helpful

Stayed her over Memorial Day weekend and was pleasantly surprised. This Hotel is in the new "waterfront district". It is a revitalized area spurred on by the new convention center and is being designed and developed specifically toward conventioneers and business travelers.

We drove and the arrival route was simple - right off of the Big Dig Tunnel (which itself is a magnificent experience in urban roadways).

The hotel is new with a modern design that seems to riff on the waterfront location. The design is fresh for a Renaissance. It offers the familiar experience of Renaissance Hotels for Marriott Rewards members, but seems to take the brabd standards up a notch.

The furnishings seemed to recall New England maritime homeswith effect white wall covering and an excellent selection of functional furniture and amenities. The rooms are conveniently wired with very easy access for electronic and computer devices. The bathroom design replaced the tub and curtains with a full shower stall (which neither leaked nor fogged up.)

The restaurant was nothing spectacular, but it offered a relaxed atmosphere that I feel offers guests a more homey feel .

In terms of tourism, the hotel is located centrally between the Seaport World Trade Center and the Convention Center. It is about four blocks to the downtown area and an easy walk.

The silver line services the area, but you'll most likely be required to switch subway lines to get to destinations around the city. Subway travel is both pleasant and easy.

Boston is a relatively small city and foot travel is recommended. Like NYC, Philadelphia, and Washington DC, it is designed for walking.

Some restaurant recommendations include Legal Seafood, Union Oyster House, and Mare. We took a side trip to the JFK Presidential Library and JFK boyhood home, both easily accessible via subway.

As mentioned in previous reviews, the primary full-service Marriott choices are the Marriott Long Wharf and this Renaissance. I would highly recommend this hotel as it offers easy access, but less commotion of tourists.

Service was excellent. Parking exhorbitant (but street parking and cheaper lot parking are abundant in the area).

  • This TripAdvisor Member:
    • Liked — Location, Guest Room Design, Service
    • Disliked — Exhorbitant Parking Rates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrooklynRider's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $402 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Renaissance Boston Waterfront Hotel

( 6-10 of 25 )
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Renaissance Boston Waterfront Hotel Address

606 Congress Street, Boston, MA 02210