Stunning lobby with excellent concierge service. Room is breathtakingly plain and uninteresting and small. Series of poor service experiences that soured my experience, as well: my shoes were hung out but unshined; checked that I needed a rollaway on my check-in, but room did not accommodate one; front desk staff seemed very young, disconnected and uninterested.
- Official Description (provided by the hotel):
- The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more less
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