Both the meeting representative at the airport and the driver praised the Intercontinental so I was excited to be staying there. The facade of the building is spectacular and the interior is quite pleasant. Location is great, right on the water and across from the Children's Museum. With two large meetings taking place during my stay, no king rooms were available so I got a double on the fifth floor. The room was very large and nicely appointed with large work area, comfortable beds, enormous bathroom and a long entryway which helped mask some of the noise from the hall. Upon opening the door an overwhelming odor struck me and I later discovered there had been a substantial spill on the carpet near the credenza which housed the television and mini fridge. The carpet was soggy though it was evident the cleaning staff had vacumed over it. On the way to close the curtains I stepped in the sloshy mess and also discovered a mostly eaten sesame seed roll behind the credenza. Toiletries in the bathroom appeared to have been partially used and not replaced (though I suspect most hotels just top off toiletries left by guests, this was blantanty already used). I was too tired and too busy to do anything about the smell the first night but switched to another room the following day. Staff was polite and quick to make arrangements though they looked as if they didn't believe there was wet carpet or an unbearable odor in the room. The second room, identical in design to the first was an 8th floor corner room which was quite pleasant as the outer 'walls' were large windows that afforded a nice view onto downtown Boston. While toiletries appeared intact in the second room, there was no iron though an ironing board was in the closet. The toilet was slow to flush and the handle had to be held down. I had to wait a considerable amount of time for hot water in the shower but overall, the room was clean and comfortable, though street noise was problematic at night. Meeting facilities were adequate and the food was delicious with a varied menu. Many vegetarian options were available at the buffets. My internet connection was free as it was paid by the client hosting the meeting but the room menu indicated $14.95 per day. I couldn't get the alarm clock set but appreciated that a wake up call could be programmed on the phone. Since I wasn't paying for accommodations I found them adequate for a business meeting and would probably recommend the hotel to an acquaintance or colleague.
- Official Description (provided by the hotel):
- This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more less
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- Also Known As:
- Intercontinental Boston Hotel Boston
- Boston Intercontinental