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“Nice property, great location, BUT...” 4 of 5 stars
Review of InterContinental Boston

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InterContinental Boston
4.5 of 5 Hotel   |   510 Atlantic Avenue, Boston, MA 02210 (Downtown)   |  
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Ranked #16 of 77 hotels in Boston
GreenLeadersSilver level
Ocala, Florida
1 review
2 helpful votes 2 helpful votes
“Nice property, great location, BUT...”
4 of 5 stars Reviewed November 13, 2012

All you would expect from this brand hotel, great service, wonderful staff, etc. except for a few minor items and one major complaint.

1. The major complaint is the fire department is literally across the street. Great to know if we catch on fire, but terrible if you're trying to sleep! The sirens are loud of course, and the sound echos around the other buildings, which does not make for restful sleep. I am not a very light sleeper, but I was woken up four times my first night. I asked for a room on the other side of the building the next morning. They moved me without a problem, but the volume didn't diminish much and I was woken up three times the second night. Thankfully CVS is a short walk away, ear plugs allowed me to sleep uninterrupted the duration of my stay.

2. The beds are hard. Two rooms, four beds, none were comfy. They honestly felt like a $200 mattress with a $50 pillow top cover on top. Not what I was expecting for the price of the rooms.

3. TV was a flat panel, but very small, maybe 32"? I wasnt expecting a 55" but again, for the price of the room 42" would be more appropriate.

4. Rooms were nicely done, odd to see two full beds in each versus the traditional queens, ask for a king if you're coming with a significant other.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Block Island, Rhode Island
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 13, 2012

Though we only stayed in this hotel one night, we would definitely return when in Boston. The location is superb...two blocks from South Station in the heart of the Financial district. Very close to the Aquarium, North End, Fanuiel Hall and Haymarket Square.
The rooms are quite spacious, the bathroom huge with plenty of towels. We found it immaculately clean. The corridors have many twist and turns, so you could have difficulty finding your room, but they are very quiet.
The lobby is large, with two or three restaurants to choose from. There is a lovely area out back to sit and enjoy the sunny weather and great views of Boston Harbor.
I would highly recommend this hotel.

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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Silicon Valley
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2012

Excellent experience over all. Spotless, comfortable rooms. Great location. Terrific service.

I particularly enjoyed the fitness center. I am something of a connoisseur of hotel fitness centers, and this was one of the best around (slightly larger and more modern than Boston Harbor Hotel).

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Truro, Nova Scotia, Canada
1 review
5 of 5 stars Reviewed November 12, 2012

Modern hotel located conveniently near all amenities. Hotel staff were very welcoming and accommodating to allow for early check in when we arrived. Valet parking worked very well and was worth the $40. Would recommend staying at this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2012

Great hotel, really comfy bed, good food with excellent waitresses in the bar area, very helpful staff all round. The location is really central, some might say a little pricey but I got a good deal and you nearly always get what you pay for with hotels.

I'd say highly recommended if you can afford it.

Stayed November 2012, traveled as a couple
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London
Top Contributor
145 reviews 145 reviews
115 hotel reviews
Reviews in 76 cities Reviews in 76 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 8, 2012

Even by US standards, it's spacious. Very comfortable stay after long flight to the US and excellent choice of food/room service. The wifi is charged for but there's a little lobby shop with a computer that's a bit cheaper.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bordeaux, France
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 7, 2012

The hotel is very well located between the financial district and the new seaport district. The nearest subway station is only two blocks away and if your a good walker most of the Freedom's trail landmark are within walking distance.

Our room was spacious, stylish and confortable with a nice "méridienne" couch, a window facing desk, individual reading lights on each side of the bed and a nice sliding panel between the bathroom and the bedroom. The bathroom features both a shower and a bathtub. The sliding panel is very nice but might be a problem if someone has to go to the bathroom in the middle of the night as it is not lightproof.

On the "green" side, the room is fully equipped with high end LED bulbs.

The staff was available and competent.

My only concern is on the internet connection. This is not unique to this hotel but while most motels offer complementary internet I really don't understand why 4 or 5 stars hotel like this one are charging nearly $15 for an internet connection. Although I had to connect two different devices (laptop and smartphone) and when I connected the second device I didn't know wether or not I would be charged for the second device (the captive portal page is the same).

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about InterContinental Boston

Also Known As:
Intercontinental Boston Hotel
Intercontinental Boston Hotel Boston
Boston Intercontinental
Address: 510 Atlantic Avenue, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Boston
#10 Business Hotel in Boston
#11 Luxury Hotel in Boston
#13 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — InterContinental Boston 4.5*
Official Description (provided by the hotel):
Standing on the very spot where a late-night tea party ignited the American Revolution, InterContinental Boston puts you at the heart of history in ultra-modern style. Adjacent to the Financial District, our gleaming glass towers are a short walk from Faneuil Hall, Back Bay, Chinatown, Beacon Hill and the Boston Convention & Exhibition Center. ... more   less 
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