My husband and I stayed at this location recently in conjunction with a SciFi conference. The hotel made the bizarre decision to close their main restaurant (except at breakfast, which was pricey) for a conference of 3,500 people! The only options were Starbucks, the lobby bar area (with glacially slow service), and the "Irish pub" attached. As for the latter, beware the meatloaf - it was all but inedible. They offer a good selection of beers & ales, as one would expect in this venue, but wine selection is poor.
Guest rooms were attractive enough and clean, with the exception of a smear of dried blood on one sheet, which had obviously not been laundered. Bottom sheets on both beds were too short to tuck in at either end, so the beds were short-sheeted. Beds were also unpleasantly firm. The water pressure in the bathroom was very poor.
And $45 a night for valet parking (the self park was full, with a sign to talk to valet parking) is a bit high, even for Boston!

Went to Boston for the first time for a weekend trip. This hotel was nice and delivered on expectations.

Pros- Very clean. Nice, "hip" lobby with modern setup and Starbucks downstairs. Friendly staff. Rooms were spacious, clean and we were given a very nice room with view of the harbor. Nice location if you want to walk the waterfront area. 10 minute drive from airport. Always cab or transportation in front of hotel.

Con- Only con would be that hotel is a little more south than I would have liked. Cab rides to Fenway and Cambridge area were a bit expensive. However, for a major city, Boston is very easy to get around.

Overall a very nice experience and recommend.

From the valet/door staff to room housekeepers, staff did everything they could to make us comfortable and happy. We stayed four nights for the Arisia convention. As volunteers in various con departments and wth me as a program panelist and publisher's representative, our party saw every aspect of the hotel's functions. The sleeping room was clean and well appointed with comfy beds and pillows. Where the system fell down was that for 3 guests there were 2 sets of towels, glasses, etc. The cot provided was dusty along its base and had no pillows or extra blankets. The fridge provided was set directly on the carpet so the door was difficult to open. Each of these issues was addressed promptly by housekeeping staff after a phone call to Service Express. We imagine the breakdown was somewhere between the front desk and whoever writes the plans for setting up the rooms for non-standard parties. Throughout the long weekend, staff were responsive, friendly and actually fun to work with. I ate in the lobby restaurant twice and once the server was gruff and indifferent and the other time Jennifer was exceptionally bright and enhanced our dining experience (late at night). The food was also variable. Because this hotel is off in a warehouse district by a convention center, there are few eateries nearby. The restaurants on-site only compete with delivery services, so maybe they are less concerned about value for the money because they have a captive audience. In January in Boston, I'm not hitting the streets so I accepted the drafty, noisy lounge restaurant. I would not go there for fun if we were in the area. Altogether, we had a good experience and look forward to returning for Arisia 2014.

This being a Westin hotel, I expected a certain level of service, and being disabled, I present certain difficulties anywhere I stay, I was in the hotel working a Sci-Fi convention, and hadn't actually booked a room in advance, being on crutches, I figured the chances of me getting a room that accessible, was a long shot, never mind getting the convention discount, I was wrong on both counts, the young lady at the reservation desk performed a minor miracle, finding me both a accessible room, and a great rate(actually better than the convention rate! LOL) The room was immaculate, and the bed was the most comfortable thing I've ever laid my body on, I splurged, and actually had the breakfast buffet both mornings I stayed, at $23, it was a little steep, but the buffet itself was extensive, with the best scrambled eggs I've had in years, accompanied by some amazing sausage links, and fresh squeezed orange juice, it more than made up for the sticker shock! All in all, my stay was wonderful.....UNTIL I went to retrieve my car from the parking garage, they refused to honor my validation from the restaurant, giving me the excuse that I was more than two hours...blah blah blah, and the girl working the window was like a horse with a kickstand, nothing worse than someone who speaks broken English, being condescending, AND useless! $82 dollars for two nights!! Never again, this ruined an otherwise flawless stay, and cost them the extra star! lol my advice is to take a cab, and use the money you save on parking, for the breakfast buffet! LOL