Location is two stops from South Station, not bad. Happy with the room size, cleanliness. However, when we arrived at noon, only one person was manning the desk and he was on the telephone helping someone. Rest of the staff were in the coffee shop, having lunch break (?) and since the coffee shop is open, most of the staff were staring at us, but none came to help until their lunch was over. Finally, after standing around for a good ten minutes wondering if we were going to be helped, staff lunch was over and someone checked us in. When booking, I inquired if breakfast was complimentary and was assured that in all Courtyards, if I ever had stayed in one, breakfast was ALWAYS complimentary. First day at breakfast we were told it was $11.95/pp. I told them the assurance I got when booking and after some debate, was comped for the days we stayed. This part was unsettling.
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