This is the second time we have experienced excellence service at the Residence Inn Back Bay. The rooms are spacious, modern and clean. The room we stayed in had a full kitchen and living room area separate from the bedroom and bath. The terrace on the 8th floor is a must see. It provides great views of Fenway Park as well as the Boston skyline. The customer service is second to none! Kyle at the front desk was especially helpful upon check in. He was even kind enough to recommend the best way to get to the frog pond for skating that evening and which restaurants would interest us. Just a great employee! I would absolutely recommend this place to a friend and we hope to return again soon.