I've eaten at Maggiano's in Chicago (original city) so I was hoping this location in Boston would be on par. I wasn't disappointed.
Layout is great, and it can cater to VERY large groups with a main dining area and full downstairs banquet area. It feels very family style.
Service is great, welcoming and attentive....from the minute you walk in the door, while you are waiting, during the meal, and as you are leaving. Very friendly and able to give suggestions.
Menu has the stable Italian options and a few variations, good selection of dessert. My only complaint was the delay when we were ordering drinks and getting a 2nd round too.
I've only been here when it was off-peak...so I don't know how welcoming/noisy during peak periods.
If you own or manage Maggiano's Little Italy, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.