From the moment I arrived, all of the staff - from the entry door, to the check-in desk, to the valet, etc, - were wonderful, professional, engaging. My room was wonderful..great shower!!! The location was perfect for walking, driving, touring, getting anywhere I wanted to see in Boston. I loved every moment of my stay and hope to return again soon to Boston and would definitely love to stay at Loew's again. I have already told others about Loew's, recommending that they stay there if they visit Boston.