This was my first experience at a Loews hotel. I was extremely impressed. Most hotel staff make you feel your burdening them to do their job... Not the Loews Boston Hotel. Employees... Awesome! Respectable, courteous, and willing to assist. I felt welcomed.
It all began with the reservation, with all on my concerns and hesitations, Ms. ShaRea was patient, understanding and reassuring. After a uncomfortable 8 hour ride on the bus, I was relieved the room was available early, and I checked in without complication; which would not been possible with Ms. ShaRea's professionalism and committed to her job. Ms. ShaRea demonstrated true customer service and appreciation, which is so lacking in this society. Due to this positive experience, I would stay at The Loews Hotel again.
The room... Clean! The bathroom... Beautiful! Amazingly... the bed was comfortable and I slept, (true statement from someone who suffer from insomnia).
I recommend your next stay at The Loews Boston Hotel... "Just can't put a price on true customer appreciation.".
- Official Description (provided by the hotel):
- It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more less
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- Also Known As:
- Back Bay Hotel
- Hotel Back Bay
- Jurys Hotel Boston
- Jurys Boston Hotel