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“Nice hotel, excellent location” 5 of 5 stars
Review of Loews Boston Hotel

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Loews Boston Hotel
4.0 of 5 Hotel   |   154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel) (Back Bay)   |  
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Ranked #16 of 77 Hotels in Boston
GreenLeadersSilver level
Curitiba, PR
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Nice hotel, excellent location”
5 of 5 stars Reviewed October 8, 2013

First time in this hotel, had a nice well coming from the valet service to the room cleaners. Rooms are not big, but has the enough space not to be uncomfortable. Bathroom good and new.
Internet service needs an improvement in speed and 2 devices per room is not enough once today we travel with at least 2 devices per person.
On a rainy day hotel supplied good umbrellas which made our lives easier.
Parking charges are high in my point of view ($46 per night).

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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553 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Madera, California
Top Contributor
66 reviews 66 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 7, 2013

I love to travel, but as a light sleeper dread unknown Hotel rooms. We arrived at 8:30 am from a CA red eye to a very friendly staff (doorman, check-in clerk, concierge.) They stored our bags and had a room within the hour for Us. It is a lovely Hotel in a very nice neighborhood. The bed was amazingly comfortable with the softest most wonderful linens and down pillows. It was very quiet and I slept great. The Keurig coffee maker was just like home, as was the real cream ( not the powder! )The bathroom had an oversized shower with dual heads, and a nice auto under- counter light feature. We only glanced at the menu and it seemed quite high for Breakfast, so we passed. Nice robes are in room as well.

Overall a very nice Hotel and we would definitely stay again. Our few minor complaints were a broken soap dish in the shower(but we are told a huge reno is upcoming in the spring, as Loews just acquired the property from Jury's) the overpriced Breakfast menu, and a slight lack of info from the concierge that would have saved us some money and frustration. And maybe it is a little pricey for pre reno??? ( tech features are old school)

Room Tip: If taking a cab from Logan, many cabbies do not know the Hotel as Loews yet, so tell them the former...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Quincy, MA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 6, 2013

All staff encountered were very helpful and friendly from doormen to check-in to maintenance. The room was very clean and bright during the day. The stereo there is a bit old with no iPod hookup and still has a tape player so bring a wall charger if you need it. The bed was very comfortable and plenty of sheets/comforters. Climate control panel is simple to use, just arrow up or down to desired temperature. My wife and I booked this for a good rate on Hotwire for our 1 year anniversary and the location was great, a short walk to our reservation at Top of the Hub in the Prudential building. We ordered a breakfast for the morning as well which was delicious. To order the staff leave a menu that can be checked off and left on your door knob before midnight, it'll be picked up during the night and ready for when you specify in the morning. There is valet parking and is a short walk from the Green Line.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

visited late following exciting trip to New York. The hotel was lovely and staff helpful. The hotel is well situated in the city. I cannot comment on food as did not eat at the hotel. The staff more than helpful. Would stay here again if in Boston.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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High Wycombe, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 5, 2013

Arrived from UK tired and too early for check-in, but staff immediately found us a room. This level of customer service was matched throughout our stay. Friendly and well-informed concierge staff, and a perfect location for exploring the city and for restaurants, theatre etc. Very comfortable rooms with excellent standard of cleanliness and house-keeping - drinks and bathroom supplies replenished on a daily basis. Would recommend highly.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
99 reviews 99 reviews
61 hotel reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 5, 2013

Situated just blocks from Boston Library and the Copley station. 10mins walk to Prudential Shopping Mall, the Loews Boston Hotel is a recommended choice.

Staff are friendly as well and that's always a plus. Room is comfortable and sleep is undisturbed with just the occasional police siren on and off.

Breakfast is not included but has great ala-carte items on weekdays and buffet only on the weekends.

Getting to Quincy Market is a short 4 train stop away from Copley to Government Center station. There is also Shaw's Supermarket beside Prudential Shopping Mall, and this has allowed me to stock up on some food items in the room as its hard to get food and water in the night.

Great hotel in great location with easy accessibility to the city's sights.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 5, 2013

Last weekend my husband and I stayed at the Loews Boston Hotel with another couple. We had a double deluxe room with 2 double beds (room 448, I believe). Our stay was incredibly comfortable. We arrived in Boston late by train (Back Bay train station is ~4 block walk to the hotel). The hotel doors were locked which I expected at 2 am. Ringing the door bell, I was immediately greeted by the hotel receptionist who buzzed us. Finally, when we reach our room, all I could think about was sleep. The beds were comfortable and I slept like a rock. The next morning, we were rested and ready to explore Boston. I asked the hotel receptionist for a map and told her our general itinerary (Sam Adams Brewery, Harpoon Brewery and dinner at the Union Oyster House). She was very friendly and helpful and told us which "T" stops to use and the best route to get to our destinations. I want to thank her because although I had researched how to get to our stops, her advice added that extra level of knowledge that made traversing Boston easy. Overall, the staff at the Loews Boston Hotel was very friendly, from the doormen to the receptionist to the staff who brought us an extra set of towels. If I were back in Boston, I would consider staying here. My only complaint was that it was a little pricey for me, but the hotel was in a nice area with convenient access to the Back Bay train station.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Boston
#10 Luxury Hotel in Boston
#11 Family Hotel in Boston
#13 Romantic Hotel in Boston
#21 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Boston Hotel 4*
Official Description (provided by the hotel):
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more   less 
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel

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