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“Can't really fault this place” 5 of 5 stars
Review of Loews Boston Hotel

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Loews Boston Hotel
4.0 of 5 Hotel   |   154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel) (Back Bay)   |  
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$25 Food
Ranked #16 of 77 hotels in Boston
GreenLeadersSilver level
Baildon, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Can't really fault this place”
5 of 5 stars Reviewed August 15, 2013 via mobile

I did a lot of research on the Internet before booking somewhere in Boston. We wanted a quality hotel in a good location, and that's exactly what we got. The premium king room was a good size, with a large bathroom. The room looked fresh and had a modern finish that still had that classic edge to it. The coffee maker is a nice touch.

Staff were friendly and very helpful, which always puts you in a good mood when arriving/leaving. A gentleman named Klevis was very helpful/friendly on arrival, as was a Canadian gentleman on check-out.

The one things we didn't do, was eat in the hotel - so we can't comment on that. The bar area looks nice though.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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428 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2013

Really lovely hotel, beds very comfortable, rooms and hotel very clean, staff helpful and welcoming. Enjoyed my stay very much no faults to report apart from the breakfast although lovely was very over priced. For a hotel of this standard I would have preferred china cups instead of paper ones in the room and a kettle instead of/as well as the coffee machine because not everyone drinks coffee. There were no tea bags amongst the drinks selection. Also, the opaque glass in the bathroom door didn't provide any privacy at all. Hotel is very well located to be convenient for all attractions. It was a good choice and I would stay there again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2013

Spent four nights at the Loews, Boston. Couldn't have chose better. We had a twin room, two queen size beds, bedding like silk, room opulent and very clean. Every member of staff made us feel comfortable and welcome. Concierge very approachable and helpful. Only negative was breakfast price. We felt it was rather high although cannot fault the restaurant staff or the food on offer. Would definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 14, 2013

Nice quaint hotel. Staff are friendly and it is well located.
Rooms are good, but the front doors seem to not be overly sound proofed, you can hear what goes on in the hallway which is a bit annoying.
But overall a very good stay

Room Tip: Make sure you ask for a king. I got a double.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 14, 2013

We stayed at the Loews Boston for 4 nights in early August on a vacation. The location was good – about a block or two to Copley & public transportation. It’s also only a couple blocks from the Amtrak Back Bay Station. It was an easy walk to Boston Common, shopping/dining around the Back Bay Area & the Prudential Center.

We stayed in a Deluxe King room, and our room was nicely appointed with a very comfortable bed. The hotel also offers free Wifi, super comfy bathrobes & a mini-fridge, which I found to be handy. The room was quiet, and we didn’t hear much noise besides the odd police/ambulance siren at night. My main complaint with the room was with the bathroom. The vanity was pretty, but it was super tiny with no room to store any of my toiletries. There aren’t any shelves either, so I had to keep all my toiletries in a drawer by the TV & keep going back and forth to grab things, which was annoying. Also, I was talking on the hotel room cordless phone on two different evenings, and both times the battery died mid-conversation (only about 15-20 minutes long).

Housekeeping was normally very good, however 2 out of 4 days we had to call them to bring us coffee cups and pods for the coffee maker since they hadn’t replaced them from the day before. All staff we encountered at the hotel were very friendly and helpful.

Overall, a pretty hotel in a nice location. A few minor issues, but I would stay here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newport Beach, California
1 review
5 of 5 stars Reviewed August 13, 2013

Spent one night at this hotel. King room very comfortable and location perfect for my meeting about one block from the John Hancock Center. Great neighborhood with numerous restaurants and shops walking distance. I have stayed at other high-end hotels in the vicinity and the Loews a much better value at probably 50% of the average nightly rate.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York, USA
2 reviews
5 of 5 stars Reviewed August 12, 2013

We spent a night here in late June and the entire experience was excellent. The rate was significantly less than a number of other hotels in Boston that are of the same quality level. They let us check in early. Everybody at the front desk and the rest of the hotel staff were extremely nice. The room was clean and comfortable. The bathroom was top notch; large, great shower. They let us leave our bags with the valet for a couple of hours after we checked out. Fantastic hotel!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Boston
#11 Luxury Hotel in Boston
#13 Romantic Hotel in Boston
#17 Family Hotel in Boston
#21 Business Hotel in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Loews Boston Hotel 4*
Official Description (provided by the hotel):
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more   less 
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel

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