Property and rooms ok, previously this was the Back Bay Hotel and is not up to Loews standards. We turned the A\C off as it was noisy, and opened the window, we were woken at 11pm by building work outside which went on all night and continued all day. The hotel claimed not to know about it despite there being a building permit, so they would have had to known. Even when the window is closed it makes no difference to the noise levels, the windows aren't double glazed. They offered us a late check out till 12' we demanded until 3pm so our child could have a sleep as he had been awake all night. No tea and coffee making facilities in the room, not the standard I expected for a $ 400 night stay. It's on a pretty busy noisy road and next to an intersection anyway. I would not stay here again.