Paid $506.04 for two nights for a deluxe king room. Walking in we first noticed the carpet looked dirty/stained. The TV countertop also looked very dirty but was actually damaged. It just looked bad when walking into the room and was very noticeable. Room was large enough for the king bed but not much more. The bathroom garbage can foot control opener did not work, so we had to open with our hands. After walking all day we came back to the room and discovered that the room temperature was very, very warm (actually hot). We couldn't turn the heat down or off! We waited in the hallway until the problem was corrected by the hotel maintenance person. This problem was handled efficiently.
On the positive side the staff was very friendly. The doormen were always smiling and cordial. Starbucks coffee offered in the main lobby area in the morning, however there wasn't a coffee maker in the room. The location is very convenient to the subway or within walking distance to many sites. The bed and pillows were comfortable and we didn't have any problems with noise from the hallway or adjacent rooms.
Our room certainly needs some updates to improve it's appearance. Not sure I would pay this much for the same type of room again. Definitely not a luxury hotel room. If I stayed here again I would request to see the room first before committing.
- Official Description (provided by the hotel):
- It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more less
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- Also Known As:
- Back Bay Hotel
- Hotel Back Bay
- Jurys Hotel Boston
- Jurys Boston Hotel