Paid $506.04 for two nights for a deluxe king room. Walking in we first noticed the carpet looked dirty/stained. The TV countertop also looked very dirty but was actually damaged. It just looked bad when walking into the room and was very noticeable. Room was large enough for the king bed but not much more. The bathroom garbage can foot control opener did not work, so we had to open with our hands. After walking all day we came back to the room and discovered that the room temperature was very, very warm (actually hot). We couldn't turn the heat down or off! We waited in the hallway until the problem was corrected by the hotel maintenance person. This problem was handled efficiently.
On the positive side the staff was very friendly. The doormen were always smiling and cordial. Starbucks coffee offered in the main lobby area in the morning, however there wasn't a coffee maker in the room. The location is very convenient to the subway or within walking distance to many sites. The bed and pillows were comfortable and we didn't have any problems with noise from the hallway or adjacent rooms.
Our room certainly needs some updates to improve it's appearance. Not sure I would pay this much for the same type of room again. Definitely not a luxury hotel room. If I stayed here again I would request to see the room first before committing.
- Also Known As:
- Back Bay Hotel
- Hotel Back Bay
- Jurys Hotel Boston
- Jurys Boston Hotel
- Jurys Boston
- Official Description (provided by the hotel):
- Here you'll find an extraordinary hotel with a landmark address in the heart of the historic Back Bay area. The Back Bay Hotel, formerly Jurys Boston Hotel, is located at the former Boston Police Headquarters, offering a unusual fusion of old and new with a historic building and spacious elegance, updated with exquisitely detailed design and world-class service. With an urban American grill, a vibrant and traditional bar, a state-of-the-art business centre and a gym, this four-diamond hotel offers something entirely unique for frequent business and leisure travelers who seek a distinctive Boston experience. There cannot be a better way to experience Boston. ... more less
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