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Hampton Inn & Suites Boston Crosstown Center: Traveler Reviews

2.5 of 5
811 Massachusetts Avenue, Boston, MA 02118 (South End)
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Hampton Inn & Suites Boston Crosstown Center
Ranked #47 of 76 hotels in Boston
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268 reviews from our community

Traveler rating
    81
    105
    47
    20
    15
See reviews for
Families
68
 
Couples
42
 
Solo
35
 
Business
79
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Abuja, Nigeria
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“COOL, NICE AND JUST OK.”
4 of 5 stars Reviewed December 1, 2012

Hampton inn Boston crosstown center is just ok. Although over priced but everything seems ok. The pool on ninth floor.....nice. The breakfast and manager's evening reception is ok. Airport shuttle every hour. .....not a romantic hotel per say. Close to the hospital....

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask deshola about Hampton Inn & Suites Boston Crosstown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darmstadt, Germany
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Good location”
3 of 5 stars Reviewed November 15, 2012

This is a good Hotel for people that do not need many "frills" but want to be close to downtown and at an affordable price. Several "extras" are complementary, such as WIFI, breakfast, gym and pool. Bus stop #1 is in front of the Hotel, and the drive from Logan takes less than 15 minutes.
Unfortunately it is quite noisy, however one cannot have everything ... in the middle of Boston !

Room Tip: I was in the third floor and unfortunately one could hear the cars quite a lot. I suggest therefore...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Luca B about Hampton Inn & Suites Boston Crosstown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
1 review
“Dana Farber Patient Perks!”
4 of 5 stars Reviewed November 12, 2012

I think this property goes above and beyond to accommodate patients who are there to receive medical care at Dana Farber. The rate was excellent and the 2 meals per day were super convenient. The breakfast is excellent- wondeful fresh fruit, pastries, waffle maker, hot breakfast items, cold cereal, oatmeal (or, ask at the counter for a brown bag breakfast to go if you've got an early morning appointment). Dinner was less than thrilling on some nights, very bland food (Asian night was none too tasty in my opinion), though everytime we've stayed, they seem to be adding more items (and condiments for the dinner). The taco/fajita night is pretty good. It did make our stay much less stressful- after a day at the hospital, the last thing anyone wants to do is try to plan out where to eat. I thought the rooms were super comfortable and the bedding rivals top hotel brands that I've stayed at (ie Ritz Carlton). There is a free shuttle to/from Dana Farber. I would not consider this hotel to be in the safest of neighborhoods; I'd suggest taking a cab to the nearest public transportation. The location is quite accessible to lots of destinations (close to the highway, gas stations, hospitals, some tourist spots). Street noise is pretty loud- lots of sirens all night long (due to the hospitals and the neighborhood). For me, the bed was so comfy, I had no prob. sleeping (and I suffer from insomnia). The customer service was excellent- every morning, there were staff members circulating at breakfast to answer questions or to mark routes on maps for the guests.

Room Tip: The plaquards for the room number each have a diff. picture-- makes it easier to find your room! Gr...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JennH13 about Hampton Inn & Suites Boston Crosstown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed November 5, 2012

I went to Boston to visit a friend who was staying at this hotel. Everyone there was very friendly and helpful. You couldn't ask for better customer service. The hotel was clean and well maintained. Not only did they have breakfast, they served dinner each evening. The shuttle guys were great.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask farmmama_mo about Hampton Inn & Suites Boston Crosstown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Good Price- Close to Downtown”
4 of 5 stars Reviewed October 27, 2012

My friend and I stayed there in September to visit Boston on a girl's trip. We were there for about a week. The stay was great. Our room was very clean and the staff was friendly. I was worried that it would be hard to get around because it looks so far away from downtown on the map. It turned out to be not far at all. We are not from the city whatsoever, so we took cab's everywhere. For the price, we had an enjoyable stay.

Stayed September 2012, traveled with friends
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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Address: 811 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Region: United States > Massachusetts > Boston > South End
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in Boston
#34 Family Hotels in Boston
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn and Suites Boston Crosstown Center features a unique, hip, urban design. The 175 room hotel which features 56 suites is conveniently located just off Boston's central artery near the world renowned Long Wood Medical Community. The room and public space decor are exciting, and reflect the comfort - and style of the new Boston.... ... more   less 
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