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Hampton Inn & Suites Boston Crosstown Center: Traveler Reviews

2.5 of 5
811 Massachusetts Avenue, Boston, MA 02118 (South End)
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Hampton Inn & Suites Boston Crosstown Center
Ranked #47 of 76 hotels in Boston
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268 reviews from our community

Traveler rating
    81
    105
    47
    20
    15
See reviews for
Families
68
 
Couples
42
 
Solo
35
 
Business
79
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Matthews, North Carolina
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
“Just what you'd expect”
4 of 5 stars Reviewed October 3, 2012 via mobile

Again a review that should be a half lower, but we can't factor in 1/2 ratings. Since their we're really no gotchas, rated it higher.

Location is not bad, but the shuttle from the Airport took forever to pick me up, we'll over an hour wait. Restaurants are about a half mile walk, and serval choices which are very good.

Room was as expected. Breakfast was okay, but the oatmeal was prepared very poorly. Managers reception did not include any drinks, which was a bit disappointing. Again the overall rating is a little high.

Stayed on an upper level floor, no noise issues that I noticed. Front desk staff did a good job. Would consider staying again when in Boston.

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Good Business Hotel”
4 of 5 stars Reviewed October 1, 2012

Stayed here for a 5-day business trip to Boston. All in all a decent venue.

Positive: Nice clean and spacious rooms, comfortable beds, big bathrooms, great service, good location (not far from Fenway park, about a 15 minute bus ride to downtown), shuttle service from the airport.

Negative: Very loud (you hear the traffic from the 2 crossing streets and ambulances that go in and out of the nearby hospital), pricy (about 1100$ for 5 nights), not the best breakfast buffet, had a stain on my bed sheets one day after they were changed in the morning.

Not the best 3-star hotel I have stayed at, but ok for a short trip.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilkes-Barre
1 review
5 of 5 stars Reviewed September 29, 2012

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
rural ak
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“very helpful staff, convenient location”
5 of 5 stars Reviewed September 27, 2012

We were staying in Boston for a medical appointment and this hotel was great. Good location near hospitals and to 90/93. The free breakfast was good, rooms comfortable and the pool room light and clean.
Although they didn't have a refridgerator for us they stored our baby milk for us and gave us milk when we needed it. Very helpful. Will stay here again.

Stayed September 2012, traveled with family
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Lincolnton, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Head and Shoulders above the Rest”
5 of 5 stars Reviewed September 24, 2012

For value and service, it just can't get any better than this particular Hampton Inn. The expected breakfast was excellent with enormous variety and attentive staff. (We tip the food service staff--you should too!) We travel close to the ground--pack light, take public transportation, and walk.
This hotel is a scant two blocks from the SL4 T-line bus, a breeze to get to and from downtown. The Cambridge/ Harvard Square bus stop is right across the street. We were greeted warmly at registration and provided a better map that we had purchased earlier. Every employee was cordial and courteous. Then the pleasant surprise of a manager's reception every evening--call it dinner! Can't wait to get back to Bahstn and the Hampton. Excellent shuttle service, too.

Room Tip: Good views from seventh floor. Occasional siren sounds from nearby NE Medical Center, but not an is...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Also Known As:
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Hotel
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn Boston
Boston Hampton Inn
Address: 811 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Region: United States > Massachusetts > Boston > South End
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in Boston
#34 Family Hotels in Boston
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn and Suites Boston Crosstown Center features a unique, hip, urban design. The 175 room hotel which features 56 suites is conveniently located just off Boston's central artery near the world renowned Long Wood Medical Community. The room and public space decor are exciting, and reflect the comfort - and style of the new Boston.... ... more   less 
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Hampton Inn & Suites Boston Crosstown Center
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