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“Boston's Best Kept Secret” 5 of 5 stars
Review of Courtyard by Marriott Boston Copley Square

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Courtyard by Marriott Boston Copley Square
3.0 of 5 Hotel   |   88 Exeter St, Boston, MA 02116 (Back Bay)   |  
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Ranked #4 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Warwick, Rhode Island
1 review
“Boston's Best Kept Secret”
5 of 5 stars Reviewed November 20, 2013

A great location in town convienient to travel in and out of the city. Close to a variety of shopping options and restuarants. Hotel, towels, linens etc are always extremely clean and a nice room size when staying a few days.The kitchen staff and cook are helpful and flexible with requests.
Jason the manager is knowledgable about the city,accomodating to his guests and always welcoming, including special chocolates and cookies. I am very, very disappointed when the hotel is full and I have to choose a different location in town.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 28, 2013
Dear donna m,

what a great compliment to be called 'Boston's best kept secret'! I will make sure that all the staff members will read this nice review. Please let us know in time when you are planning to come back so we can make sure that we still have a room for you!

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,126 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
1 review
5 of 5 stars Reviewed November 19, 2013

This is a great option to stay at Boston, very well located and with excellent service. The manager keeps close relation with guests and is aware of every detail. Cozy and has the "feel of being home".

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 28, 2013
Dear JP_GT,

thank you for taking the time to write a review about our hotel. I'm happy to see that my staff lived up to your expectations and that it feels like home. We strive to be a 'home away from home' for all of our guests.

We hope to see you again soon!

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 14, 2013

This hotel is in a great location - just a couple blocks from Newbury Street and in the beautiful Back Bay area. We were able to walk from Newbury Street through the Boston Public Garden and Boston Commons. It's also just a block or two from a train station. The room was small but clean. I would say standard/average overall. The staff and bell desk were friendly and helpful. The reception area offered hot cider, tea and cookies, which was a nice touch. The heater unit in the room was difficult to work out and it became very cold in the middle of the night, even after we had turned up the heat. We called the front desk and they came to help us with it quickly. Relative to other hotels in the area, it's a great price. I would stay here again if I visited Boston in the future!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2013

We used to live in the Back Bay so we know what a great location this little hotel has! Friendly service, immaculate room, large bath....close to everything...a great value. We would definitely stay here the next time we are in town.

Room Tip: corner room facing Boylston St.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 28, 2013
Dear Bostonians182,

thank you for these nice words. We are proud of our location in the Back Bay and it's good to see that confirmed by Bostonians! Please visit us again soon.

Warm regards,
Bernardo Gubert
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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 12, 2013

It was close to everything. The staff was very nice. The room was big and clean. What else more do you need! The cleaning staff did an exceptional job. I can't wait to plan my next trip back!!! This location offers you so much to do- it is close to shops, great bars and places to eat. It is next to some of the coolest sites to see in Boston!!! Great job Marriott!!!!! Great Staff and Great hotel!!!!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 28, 2013
Dear Kwalczak,

thank you for your nice words about our hotel and staff. I passed your compliment about the cleanliness on to our housekeeping department. We hope to see you back very soon!

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Massachusetts
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 11, 2013

Wonderful hotel, accommodating staff, great layout. Stayed many times and always comfortable and enjoyable. Perfect location for great restaurants and seeing Boston. Had a suite upgrade this time but beds were rather small...we prefer king beds when traveling...a nice treat. Definitely recommend this hotel for couples enjoying time together.

Room Tip: If you want a king bed...make sure your room has one. Most suites have somewhat small beds.
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Green Features: They do all possible to help the environment. Reuse towels, etc.
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 28, 2013
Dear Teach68_13,

thank you for your kind review. It's a pleasure to read that you liked the hotel and our staff so much. Our suites indeed all have 2 Queen beds, but please feel free to ask for one of our king-bedded rooms the next time you visit us!

Kind regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

This Hotel and its Staff are by far one of the best Marriott Groups I have ever worked with!
The location is perfect for anyone looking to visit the beautiful town of Boston and I would highly recommend this hotel to anyone interested in coming to Boston.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernardoGubert1, General Manager at Courtyard by Marriott Boston Copley Square, responded to this review, November 11, 2013
Dear joe w,

thank you for your recommendation and kind words! I'm proud to read that you consider our staff as one of the best, I will make sure that I share this comment with them.

We look forward to welcome you back.

Kind regards,
Bernardo Gubert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Courtyard by Marriott Boston Copley Square

Address: 88 Exeter St, Boston, MA 02116
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Boston
#3 Green Hotel in Boston
#3 Business Hotel in Boston
#11 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard by Marriott Boston Copley Square 3*
Number of rooms: 81
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Also Known As:
Courtyard By Marriott Boston Copley Square Hotel Boston
Courtyard Boston Copley Square
Boston Marriott
Boston Courtyard

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