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“Great hotel with modern feel” 5 of 5 stars
Review of Onyx Hotel - a Kimpton Hotel

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Onyx Hotel - a Kimpton Hotel
4.0 of 5 Hotel   |   155 Portland Street, Boston, MA 02114 (Downtown)   |  
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Breakfast/Cocktails $1
Ranked #28 of 77 Hotels in Boston
GreenLeadersSilver level
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great hotel with modern feel”
5 of 5 stars Reviewed June 11, 2011

The hotel staff is excellent and so friendly. The location is great and close to everything fun in Boston. The style of the rooms is so modern and great decor-an orginal. The hotel bar has great drinks and wonderul serving staff. I'd definitely stay at this hotel the next time I come in town.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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937 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 8, 2011

The Onyx Hotel is a great time and place to stay. For my friends and I staying at the Onyx was made easy by its welcoming staff and amazing location right in the heart of downtown Boston. Everything from the T Transit system being close to all the amazing places to eat, shop, and visit. The Kimpton Onyx was not my first time staying and will not be my last but for my two Canadian friends was truly home away from home!! Everything you need and want to see in Boston is so close to the hotel that it makes for a wonderful trip had by all. I give the hotel and the staff a 10 out of 10 and 5 HUGE STAR RATING!!!

Room Tip: Ask for the Parlor Room or become a Kimpton Member
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  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2011

I highly recommend this hotel to anyone looking for a high class, fun and professional experience. The Onyx is conveniently located right near the Garden and they have a friendly and speedy valet service. We checked in on 5/31/11 around 3pm in the afternoon. The front desk staff was top notch and made our experience enjoyable. They were helpful and knowledgeable, and always greeted us with a smile. The room itself was impecable; the bed was so comfprtable! I would advise anyone to visit the Onyx for a truly unique and pleasurable experience.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 2, 2011

Loved this hotel. Room was beautiful and bed was comfy! Had everything you'd need for one night or several. Service was friendly, helpful, and professional. I really enjoyed the location because it was close enough to the downtown hotspots to be convenient but far enough away to be relaxing. Did not try the restaurant but liked the daily wine tasting/mingling sessions. On the pricey side but not outrageous and well worth it!

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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obriggs, Manager at Onyx Hotel - a Kimpton Hotel, responded to this review, June 3, 2011
We're so happy you felt comfortable during you stay! Hopefully you will be able to enjoy some items from our restaurant next time!
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 28, 2011

In an unassuming building downtown in Boston, the Onyx Hotel lies in wait. It is an elegant hotel that does not try to be flashy like other gaudy hotels. As a member of the Kimpton family, it has all the luxuries and amenities of other Kimptons, even more so than some!

The staff at Onyx is exceptional. John at the front desk helped me out with any of my requests and provided service that exceeded 5 star resorts. He was knowledgeable about Boston, as well as the other Kimpton properties. Onyx was a bit pricey, but that was due to the Bruin's being in the conference finals. The service and location made up for the bit higher price tag.

I would recommend Onyx to my coworkers and will likely stay there again for work if I have the chance.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2011

Although slightly more expensive that I might normally choose, the amenities and location of this hotel made it worth the price. We wanted to be right in the heart of Boston and be able to bring our medium sized dog with us. The hotel staff was very accommodating and professional, they even brought us a bowl and small bed for our dog to sleep on. The rooms were quiet, comfortable, and nicely furnished. The shower was great, it had an adjustable shower head and very good water pressure.

Room Tip: Talk to the hotel staff and ask their advice!
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  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obriggs, Manager at Onyx Hotel - a Kimpton Hotel, responded to this review, June 3, 2011
I am so pleased that we were able to make you and your pet feel comfortable during your stay. Hopefully you both return soon!
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London, United Kingdom
Top Contributor
64 reviews 64 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 5, 2011

bathrobes are cheetah print -not plain white. yoga mat, pilates block and band avail for workout in your room. healthy room service menu also a plus for the business traveller who wants an option other than homefries! they can also arrange a pet goldfish for your stay if you get lonely. good wifi if you signup to kimpton loyalty program which is free. not the best location (close to TD Garden & T stop) but not that much else around apart from pizza places. staff friendly and helpful!

  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Boston
#10 Green Hotel in Boston
#18 Business Hotel in Boston
#19 Luxury Hotel in Boston
#25 Family Hotel in Boston
#33 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 
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Also Known As:
Onyx Hotel Kimpton

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