We just returned from 5 days in Boston as guest of the Hotel Commonwealth. My daughter and I traveled there from a rural community on the West Coast, and put a lot of research into where to stay. We couldn’t be more pleased with our decision to stay at the Commonwealth. It begins and ends at the front desk where the friendly and exceptional staff ensures that your experience is positive, and your requests are met from the opening pitch, until the last ball. (Excuse the metaphor, we’re baseball fans.) We found all the staff helpful with our subway questions, events and tours, but were especially impressed with Shawn. We expressed an interest in traveling to Plymouth Rock- he went over all our travel options and then arranged to have a rental car delivered to the hotel for our convenience. It couldn’t have been made easier. Yes, the rooms are immaculate, the bedding comfortable, the robes luxurious, and the keurig coffee the best idea ever. All this was great to come back to after an activity- filled day. With the “T” conveniently located next door, and walking directions provided by the staff, we were able to see everything we wanted on what I consider a trip of a lifetime. We toured Fenway Park, and saw a game, walked the Freedom Trail, did the Old Town Trolley Tour, walked Newbury Street, saw Harvard, took the Harbor Cruise, went to Cheers, McGreevy’s, the Commons, The North End, and Copley Square, just to name a few. Thank-you Shawn, and the rest of the front desk staff for seeing that we had the most wonderful time in your beautiful city.