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“Great location, great rooms” 4 of 5 stars
Review of Hotel Commonwealth

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Hotel Commonwealth
4.5 of 5 Hotel   |   500 Commonwealth Avenue, Boston, MA 02215 (Fenway / Kenmore)   |  
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Ranked #2 of 77 Hotels in Boston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great location, great rooms”
4 of 5 stars Reviewed July 8, 2013

We really enjoyed our stay here. Impeccable location and the rooms were stunning. My only complaint was that we requested late checkout and the front desk staff were absolutely rigid and declined (even though we had spent 4 nights and a ton of money there) even though we just wanted an extra hour. My husband had to fight with them and finally a manager agreed. A little ridiculous, especially since they admitted they had nobody booked in the room right after us.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear themuffins,

Thank you for taking the time to post a review. I apologize that you weren’t granted a late check out right away, but I am glad we were able to accommodate you. We hope to see you again.

Best,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,645 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (652)
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Virginia
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 8, 2013

The helpful Nick,the knowledgeable and friendly Sam, the room itself, its location, all made Hotel Commonwealth a special treat for us. While we don't often splurge on a hotel of this caliber, we are quite happy we did this time!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear bdemmerson,

We are very fortunate to have Nick and Sam as part of our team. They do an excellent job. We hope to see you again.

Kind regards,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ivoryton, Connecticut, United States
1 review
5 of 5 stars Reviewed July 7, 2013

The staff are first rate and anticipate your every need. Location is very convenient for access to transportation and walking distance from many points of interest. Fenway is just around the corner. Both restaurants on site were excellent - Eastern Standard dinners were perfectly plated and the waitstaff impeccable. Dog friendly. We have made Hotel Commonwealth our "GoTo" stop ion Boston.

Room Tip: Ask for the Fenway view rooms - outstanding view of the Classic Ballpark.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear Keith P,

We are honored to be your “GoTo” hotel when coming to Boston. We hope to see you again soon.

Regards,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2013

We stayed at the Hotel Commonwealth on July 4th..We arrived around 12 noon..Having tickets to the Red Sox at 1:30PM, we were pleased to find that we were allowed to checkin early..We were greeted by the most personable valet that I have ever encountered..He had our car taken.. and we checked in with the friendliest front desk staff. They were so kind to offer us bottled water (it was so hot that day). We were given an upgrade to a suite (trip advisor coupon)..What a room!! It was beautiful..We were facing Commenwealth Ave..Never heard a peep from the crowd or the traffic..The bed and the ac were so comfortable. Towels and linens were so great. After the game..we came back to the hotel and while passing the valet and the front desk, we were always treated with a warm welcome back..I wish we could have stayed longer..Congrats to the hotel staff and management for this outstanding service..This is our second stay here and we will return!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear Mowalls,

Thank you for sharing your experience about your 4th of July stay. I am thrilled you enjoyed the upgrade into our Commonwealth Junior Suite. We look forward to seeing you again.

Warm regards,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeffersonville, Indiana
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 6, 2013

My husband and I and our 9-month-old baby stayed for nearly a week at the Commonwealth while he was in town for a conference. I enjoyed the room very much. It was scrupulously clean, which I appreciated since our little guy gets into every little nook and cranny. The staff set up a pack and play crib for us and even provided a nice little set of Johnson & Johnson set that included lotion, tear-free soap, powder, and diaper cream. I thought that was a nice little touch. The front desk staff even gave my son a little rubber ducky to play with as we were headed out one morning.

The entertainment center included a DVD player that was simple to use to put the baby's video on. The bed was very comfortable and the large desk provided ample space for two separate work areas. I moved some of the furniture to keep the little guy out of the outlets and away from sharp corners or things that he shouldn't disturb and I kept having to lock the waste baskets in the bathroom so they wouldn't get turned over. We would return from a day of sightseeing to find everything back in its original place and I would move everything again. The bathroom was very large and, again, very clean. The tub was a bit slippery, but there was a rubber mat provided so we used it when giving the baby a bath.

I utilized the front desk staff's knowledge of the area on a number of occasions. They were helpful, especially when the subway line was out of commission one morning and I had to find alternate transportation. The valet service was very prompt. The instructions that are given state to allow 20 minutes for your vehicle to be brought around, but it never took more than five minutes. On one occasion, housekeeping forgot to place fresh towels in our room, but a quick call to the front desk was all it took to have some brought up along with a profuse apology.

Overall I thought the room was nicely laid out and large enough not to feel cramped when spending the day in with a restless toddler, and even with the crib taking up some extra space. It was by far the cleanest and best maintained hotel I've ever stayed in, and the staff was excellent. We had breakfast at Eastern Standard one morning and the quality of the food was very high and they were accommodating of special requests.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear LacyPhillips,

Thank you very much for your review and comments on our staff and rooms. Our housekeeping team does a wonderful job maintaining the hotel. I am thrilled that you and your family enjoyed your stay and we hope to see you again soon.

Best,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2013

This hotel is in a great location right around the corner from Fenway and just a few steps from the T. The staff is very helpful and goes above and beyond even before you arrive. They had strawberries and champagne waiting on us upon arrival for our anniversary. Would definitely stay there again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear Bill G,

I am thrilled that you enjoyed your stay with us! I hope we were able to make your anniversary unique and memorable. We hope to see you again next year.

Warm regards,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 6, 2013 via mobile

From the moment of arrival the Commonwealth is a spectacular experience! Our second stay here and we will be back again next week. My wife won't stay anywhere else. I was in hotel management for 15 years and consider it a privilege to enjoy the warm staff with beautiful rooms in a great location. Thanks again

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, July 24, 2013
Dear DMJftlaud,

Thank you for posting a review about your stay and your kind words about our staff. We hope to see you again soon.

Best,

Shane McWeeny
Director of Operations
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Commonwealth

Address: 500 Commonwealth Avenue, Boston, MA 02215
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Boston
#2 Luxury Hotel in Boston
#2 Family Hotel in Boston
#3 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Commonwealth 4.5*
Official Description (provided by the hotel):
Discover Hotel Commonwealth, a luxury Boston boutique hotel offering elegance and style in downtown Boston Massachusetts. The grand cornerstone of Boston’s Kenmore Square, Hotel Commonwealth features gracious hospitality with classic style. Just steps away from world class medical institutions, the Back Bay, Red Sox games at Fenway Park, and Boston’s many cultural and historical attractions, luxurious Hotel Commonwealth is a relaxing and elegant oasis for an urban adventure or business gathering. ... more   less 
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Also Known As:
Commonwealth Hotel Boston

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