My husband and I and our 9-month-old baby stayed for nearly a week at the Commonwealth while he was in town for a conference. I enjoyed the room very much. It was scrupulously clean, which I appreciated since our little guy gets into every little nook and cranny. The staff set up a pack and play crib for us and even provided a nice little set of Johnson & Johnson set that included lotion, tear-free soap, powder, and diaper cream. I thought that was a nice little touch. The front desk staff even gave my son a little rubber ducky to play with as we were headed out one morning.
The entertainment center included a DVD player that was simple to use to put the baby's video on. The bed was very comfortable and the large desk provided ample space for two separate work areas. I moved some of the furniture to keep the little guy out of the outlets and away from sharp corners or things that he shouldn't disturb and I kept having to lock the waste baskets in the bathroom so they wouldn't get turned over. We would return from a day of sightseeing to find everything back in its original place and I would move everything again. The bathroom was very large and, again, very clean. The tub was a bit slippery, but there was a rubber mat provided so we used it when giving the baby a bath.
I utilized the front desk staff's knowledge of the area on a number of occasions. They were helpful, especially when the subway line was out of commission one morning and I had to find alternate transportation. The valet service was very prompt. The instructions that are given state to allow 20 minutes for your vehicle to be brought around, but it never took more than five minutes. On one occasion, housekeeping forgot to place fresh towels in our room, but a quick call to the front desk was all it took to have some brought up along with a profuse apology.
Overall I thought the room was nicely laid out and large enough not to feel cramped when spending the day in with a restless toddler, and even with the crib taking up some extra space. It was by far the cleanest and best maintained hotel I've ever stayed in, and the staff was excellent. We had breakfast at Eastern Standard one morning and the quality of the food was very high and they were accommodating of special requests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for your review and comments on our staff and rooms. Our housekeeping team does a wonderful job maintaining the hotel. I am thrilled that you and your family enjoyed your stay and we hope to see you again soon.
Director of Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.