I had booked the Kenmore room for my stay on 3/19/13 and when I arrived I was instantly upgraded to the Fenway double queen without even asking. After receiving my room keys I inquired about how far away the hospital I was going to the next morning was and they instantly offered to arrange a complimentary private car (which was an Escallade) to take me in the morning so I wouldn't have to drive in the snow storm. I graciously accepted. The room was on the top floor and the view was the center of Fenway Park. The room was spotless and beautiful. The beds were very comfortable. The entire staff from the front desk to the valet, door men, chauffeur, and house keeping staff were very friendly and professional. I will definitely stay here again.