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“Grand, but not entirely cozy” 4 of 5 stars
Review of Hotel Commonwealth

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Hotel Commonwealth
4.0 of 5 Hotel   |   500 Commonwealth Avenue, Boston, MA 02215   |  
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Special Offer
50% off Overnight Parking
Ranked #1 of 77 hotels in Boston
Hamburg, Germany
1 review
“Grand, but not entirely cozy”
4 of 5 stars Reviewed February 6, 2013

Very clean and modern hotel in a great location, that is however lacking some creature comforts. For instance, there is no coffee maker in room so you have to resort to the neighborhood delis for your caffeine fix, you are warned not to put anything into the room fridge as this may automatically trigger a charge for the minibar (indeed, it did) and nice touches, such as a free newspaper delivered to the room come only at a repeated request. While I liked the large room overlooking Kenmore Sq., I will probably try another hotel on my next trip to Boston.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 12, 2013
Dear CH,

Thank you for taking the time to write a review. I am so glad you enjoyed the location and cleanliness of our hotel. We do provide complimentary Keurig Coffee Makers along with complimentary refrigerators in guest rooms upon request. Please contact me directly so I can add this note to your profile. We hope you will stay with us again in the future.

Warm regards,

Shane Mcweeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,370 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (579)
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English first
1 review
5 of 5 stars Reviewed February 5, 2013 via mobile

The hotel is gorgeous and conveniently located near the Kenmore station stop. The room was clean and impressive. The bed was amazingly comfortable and the lounge area was cozy and well designed. Excellent service both in the hotel and the eastern standard restaurant!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 12, 2013
Dear AJC1988,

Thank you very much for taking the time to provide feedback. I am thrilled that you enjoyed our location and level of service throughout the hotel. We hope to see you again in the future.

Sincerely,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandwich
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2013

We will be back! My wife and I could not find anything wrong with this property. Being in the business for 30 plus years I was looking, very clean and the staff from start to finish were very professional. Felt like we were in a "5 Star Property" without the paying the price. It's our new place to stay in the city and we are looking forward to returning soon!
Please share this with all your staff. NICE JOB!
GC & KC

Room Tip: Our room 414 was prefect on the fourth floor over looking Commonwealth Ave.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 4, 2013
Dear Gary C,
Thank you so much for your feedback. I am thrilled you enjoyed your stay here at the Hotel Commonwealth. We look forward to seeing you again soon.

Sincerely,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenview, Illinois, USA
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 31, 2013

Nicely appointed room. Selected a King Room, Upper Floor. Everything looked relatively new and cleanliness appeared impeccable. The Hotel is in a good location, VERY close to Fenway Park so its in a good location. Parking is Valet only so be aware. The staff/service was great.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 4, 2013
Dear Tinker 1357,

We appreciate you taking the time to provide us feedback. I am thrilled you enjoyed the location of our property. We hope to see you again during Red Sox season!

Sincerely,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N Cal
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 30, 2013

Room 308 has sporadic hot water. I lost mine in the middle of a shower; I had to turn it off and wait a minute or two for hot water to return. At the sink, I was about to rinse off my soapy face, I waited a few minutes for hot water to return. In frustration, I groped by way to the tub which at that moment did have warm-ish water to rinse my face. Or I was just so cold, it seemed warm in comparison.

I had 2 kids with me visiting in January. We weren't too keen on wandering around Kenmore for a restaurant in freezing temps, so we tried twice (on Fri and Sat nights) for Eastern Standard but there was a long wait and it was not kid-friendly. We thought for certain we'd get a table on Sunday night when the weekend crowds were away. Alas, BOTH hotel restaurants were closed on Sunday! We went to Uno for a second night in a row.

The people were friendly and service was prompt. The room was nice and the hotel is convenient to the subway. The gym was okay, what you'd expect to see at Hampton Inn. The neighborhood restaurants were lacking especially for children. Uno, a frigid block away saved us.)

But the lack of hot water is inexcusable. I haven't lacked hot water (mid-shower no less!) at Holiday Inns.

Room Tip: Room 308 does not have consistent hot water!
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 4, 2013
Dear WallawallaNCal,
Thank you for taking the time to provide feedback about your recent stay. I am so sorry about the opportunities you encountered with the hot water in your room. I can ensure you we have looked into this matter. I am thrilled however that you appreciated our staff and level of service. We hope to have another opportunity to serve you in the future.

Warm regards,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013 via mobile

I've stayed in hotels all over Boston and nothing beats this one, great location, great staff, amazing restaurants on site, and unsurpassed service. Even the cheapest room is immaculate and huge. I was there on business and decided to come back the next weekend just for fun! great job hotel commonwealth!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 4, 2013
Dear pcliff62,

Thank you so much for your review! I am so glad you enjoyed your room and most of all our staff. We hope to see you again soon.

Warm regards,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Windsor, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2013

This hotel is absolutely wonderful. We were there for a wedding. The staff was extremely attentive and friendly, the rooms were spacious and meticulous, and the attached restaurant, Eastern Standard, was fabulous. I would definitely stay again and also recommend to others!

Room Tip: We were on the second floor - room 202 - and had a good view of Fenway Park!
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOManagerHC, Manager at Hotel Commonwealth, responded to this review, February 4, 2013
Dear DianeMiller22,

Thank you for your feedback. I am so glad you enjoyed our hotel and had a fun time at the wedding. We are very fortunate to have a great restaurant like Eastern Standard attached to the hotel. We look forward to seeing you again in the future.

Best,

Shane McWeeny
Rooms Division Manager
Smcweeny@hotelcommonwealth.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Commonwealth

Also Known As:
Commonwealth Hotel Boston
Address: 500 Commonwealth Avenue, Boston, MA 02215
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Boston
#1 Business Hotel in Boston
#3 Family Hotel in Boston
#16 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Commonwealth 4*
Official Description (provided by the hotel):
Discover Hotel Commonwealth, a luxury Boston boutique hotel offering elegance and style in downtown Boston Massachusetts. The grand cornerstone of Boston’s Kenmore Square, Hotel Commonwealth features gracious hospitality with classic style. Just steps away from world class medical institutions, the Back Bay, Red Sox games at Fenway Park, and Boston’s many cultural and historical attractions, luxurious Hotel Commonwealth is a relaxing and elegant oasis for an urban adventure or business gathering. ... more   less 
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