Stayed for 10 nights and booked into this hotel on recommendations of Trip Advisor contributors.
Booking on line was easy and the hotel communicated promptly up to the time I was about to depart confirming my booking.
Check in: On arrival, check in was quick and easy and the reception staff was more than friendly and I was extremely happy to find out that I had been upgraded to a suite which was an unexpected but pleasant surprise. (Room 222)
Rooms: The room was spacious with a separate lounge and large toilet/bathroom that complemented the room well. Pillows and bed were comfortable and the room clean. The quality of housekeeping throughout the 10 days was inconsistent with some days the room being tidier than others but this was a minor issue. This also applied to the supply of toiletries where some days they were replenished and other days not totally. The only thing I really missed was the ability to make my own cup of tea or coffee which was not provided in the room. A well stocked mini bar was provided.
Wi-Fi: provided as part of room rate and functioned perfectly well in my room. Although I did not see a “Business centre” a computer room with 2 computers (Mac and PC) and printers were available for use. This proved extremely useful when printing out street maps and Basketball and theatre tickets!
Gym: There was a small but reasonably well equipped gym available to the guests on the 3rd floor.
Staff: No complaints there, everyone was really friendly and the front office staff was knowledgeable and helpful.
Location: I felt that the Hotel was located quite a distance from the main “City” (25 - 30 mins pleasant stroll to Boston Common) but compensated for the fact that the T station (Kenmore) was next to the Hotel. Fantastic location if you were a baseball – Red Sox fan as Fenway Park is just behind the hotel.
Overall impressions: A good experience but the location was not the best for my purpose. Nevertheless a comfortable stay with helpful and friendly staff.