It seems that they are combining a their history tour with a food tour. It is not working out.
Our guide was incensed that we had arrived early with our friends who were in a earlier tour.
We were not asking to go on the earlier tour, we planned on exploring the area on our own before the appointed hour. Robin called the office - then exclaimed "well, I will handle it on my own!" then slammed her cell phone shut. The water bottle was not handed out til we had her spiel about the tour. It was a child size bottle which didn't last long. She was rude, would not wait for other guests to cross the street, rushed us and yelled at us. We could not tell you what she said as she refused our inquiries. The food was mediocre except for the last stop which was a cannoli (excellent). The cannoli was pre- bagged, and we were not allowed to eat it there. The bag was leaking by the time we got out of the store.
Robin offered to take us to the subway, show us how to navigate the system to return to our hotel. Right, she gets to a busy intersection, says (pointing) you need to go there and I need to go to this stop. My stop will not get you to your hotel. Asking people along the way, we find the metro. The next day we find out that we could have indeed been at her 'stop' and returned to our hotel quicker with less hassle than the one she pointed down the road. Oh don't forget to tip - the booklet says 'tip $5 to $7 per person - and she expected it too.
From the website, to the staff at the 'front' office to the two guides they are a tourist trap.
I have been on food walks in Boston and other cities. Never have I been treated with such disrespect, contempt, and utter disregard.
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