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“Boutique Feel with Great Service” 5 of 5 stars
Review of Nine Zero Hotel - a Kimpton Hotel

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Nine Zero Hotel - a Kimpton Hotel
4.0 of 5 Hotel   |   90 Tremont St., Boston, MA 02108   |  
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Ranked #9 of 77 Hotels in Boston
GreenLeadersSilver level
Las Vegas, Nevada, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Boutique Feel with Great Service”
5 of 5 stars Reviewed April 21, 2014

This was my first stay at a Kimpton Hotel. The Nine Zero in Boston was very comfortable and well appointed. It was in a great location and the service was excellent. The staff was very warm and friendly. My request for extra towels prior to arrival was accommodated and they were in my room when I arrived. My room also a beautiful view of the Boston skyline.

Room Tip: The view rooms were recently renovated and beautiful.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 24, 2014
Hello Mary D,

I was pleased to note we had your extra towels waiting for you and you found our location to be ideal. I am thrilled you had your first Kimpton experience at our hotel, and by the sound of things, it won’t be your last.

We look forward to your next visit,

Thomas
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1,742 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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English first
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 21, 2014

Nine Zero was a wonderful experience, welcoming, comfortable and high quality. Admittedly it was pricey, but I imagine that was due to Easter and the marathon and unfortunately these were the only days I could visit.
I have 3 other Kimpton hotels lined up in the next cities I am visiting and anticipate they will be as pleasing.
Worth signing up for the loyalty program - if only for the $10 mini bar credit and the free wi-fi.
I'll definitely stay here again next time I am in Boston.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 22, 2014
Hello argy2012,

I’m glad we made you feel comfortable and provided you with a high quality offering during your Boston visit. Yes, signing up for Kimpton In-Touch is the way to go! Thanks for staying at Kimptons during the rest of your US journey.

G’day,

Thomas
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Lancefield Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2014

Fantastic boutique Hotel. Excellent service and wonderfully friendly staff. Very helpful with any request we had. Highly recommend you stay. The location was excellent right next door to the train services and fantastic shopping areas.

Room Tip: Look on line or ask questions when you book
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 22, 2014
Hello dileorke,

I was pleased to note you found our staff to be very accommodating and received excellent service from everyone. I’m glad you made the most of our central location to utilize the T and hit all the great shopping Boston has to offer.

We hope to see you again soon,

Thomas
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Falls Church, Virginia
Top Contributor
150 reviews 150 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 17, 2014

We stayed at the Nine Zero for two nights recently during a combination personal/business trip. As others have said, the location is great, being near Boston Common, the T, Faneuil Hall, and my Boston office. The room was also very nice. Sufficiently large to comfortably fit a family of four, and well (if in some cases a bit oddly) appointed/decorated. The beds were very nice and included featherbeds on each mattress. The staff was very helpful, and for those interested the nightly wine hour is a bonus. Room service was adequate, but not exceptional. All in all, I would be very happy to return, and more experience might well raise this to five stars. You can get free wifi just by signing up for Kimpton's in-touch program.

Room Tip: For a little extra per night you can get a room with a nice view on one of the top floors.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 21, 2014
Hello Ejeffrey,

I was pleased to note you enjoyed our central location, and that your family of four was comfortably accommodated in our guest room. I’m glad you had a chance to enjoy our evening wine reception.

We hope to see you again soon,

Thomas
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Raleigh, NC
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 17, 2014

Stayed here a couple of nights on business. Great location if you want access to great restaurants in North End and ability to walk around to most central locations. Gym is small, but has the minimum of free weights, cardio, etc.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 21, 2014
Hello traveldude2,

I’m glad you enjoyed our location which is ideal for business and dining at some of the city’s best restaurants. Yes, our fitness center will allow you to maintain your road warrior work out.

We look forward to your next visit,

Thomas
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2014

I was in Boston from April 8th to the 11th and stayed at the Nine Zero. First, the check in was easy and friendly. Anthony who was working the desk was very professional and offered up suggestions on restaurants in the area. The rooms were very nice. Very comfortable beds, big TV, and very clean. The best part of this hotel is the location. Located on the freedom trail across from where Sam Adams is buried, you can walk out the front door and begin the history tour. If the subway is needed, the Park Street "T" stop is at most one block away. Shopping, restaurants and bars are all very close. The Beantown Pub is right next door and has excellent food and serves breakfast too. I have been to Boston 21 times now and will definitely return to the Nine Zero. Great staff, friendly service and outstanding location.

Room Tip: I just had a double queen room on the 4th floor. The view looked over a bar but that was not a probl...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 22, 2014
Hello donald k,

I’m glad you had the opportunity to receive some restaurant advice from Anthony at the Front Desk, and that you found our location to be outstanding. You’re right; there are so many historical things close by the hotel that are a must see.

We hope to see you during your 22nd visit,

Thomas
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Bristol, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 16, 2014

A great location on the corner of Boston Common, a $35 taxi trip (incl tip) or $5 subway and efficient bus service from the airport. Conveniently located with most things being no more than a 20 minute walk. A great walking city. Rooms are well appointed, decent views from floor 16 and above - ask for a front or Common facing room. Bed very comfortable. Our room only had a shower, no bath. Staff are very friendly and helpful (as are all the Bostonians we met). Wine tasting each day is a pleasant way to relax after a day's activity. Overcome the anxiety of cycling in the Boston traffic and borrow the hotel bikes. the 3 hours is more than enough to cycle out to Harvard and have a look around. There are cycle lanes in most parts of town.

Room Tip: Go as high up as you can. Front facing are good. Sign up to Kimpton in touch on their website before...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Nine Zero Hotel - a Kimpton Hotel, responded to this review, April 17, 2014
Hello kevin c,

I was pleased to note you enjoyed our central location, and comfortable room with a nice view. We certainly do offer different room types with bath tubs. That’s awesome that you were able to use our bikes to ride all the way to Harvard and back!

We look forward to your next visit,

Thomas
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Additional Information about Nine Zero Hotel - a Kimpton Hotel

Address: 90 Tremont St., Boston, MA 02108
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Boston
#5 Green Hotel in Boston
#6 Romantic Hotel in Boston
#7 Family Hotel in Boston
#8 Luxury Hotel in Boston
#13 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nine Zero Hotel - a Kimpton Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
The elegant Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted Boston Magazine's Boston's Best Boutique Hotel. Nine Zero Hotel features impeccable service, sophisticated 4-star style, the new Highball Lounge and the perfect launch pad for exploring this historic city. The central location means easy access to Beacon Hill, Boston Common, Faneuil Hall and the Museum of Fine Arts, Boston. ... more   less 
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Also Known As:
9 Zero Hotel - a Kimpton Hotel
Nine Zero Hotel Kimpton

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