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“At Home in Back Bay” 4 of 5 stars
Review of Charlesmark Hotel

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Charlesmark Hotel
3.0 of 5 Hotel   |   655 Boylston St, Boston, MA 02116 (Back Bay)   |  
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Hotel amenities
Ranked #39 of 77 Hotels in Boston
New York City, New York
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“At Home in Back Bay”
4 of 5 stars Reviewed February 5, 2013

I have stayed at many high-end, luxury hotels in Boston. In early 2012, I discovered the Charlesmark Hotel on Boylston Street in Back Bay. I have come to know each of the staff as well as the hotel manager. The Charlesmark is a fairly bare-bones facility, but it is priced very appropriately, and is an excellent, outstanding value. The warmth and capability of the staff are exceptional. I feel like I am returning home each time I stay there. Curt the Manager is exceptional, as is Laura, Claire and all of the staff. The Charlesmark is now my first choice of hotels in Boston.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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704 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

My wife and I came to Boston from New Hampshire in a rented car. The drop off was in Revere. We took the rental service shuttle to Logan to cut some of the cab fare. Cost was $32 but the driver said $30 would do. Paid taxi and went to our very pleasant room at the Charlesmark. One kind of book that works only in the print version is the large coffee table book. Each room has a couple of these heavys that do double duty as decor and pastime giving the impression that you've stepped into somebody's spare but elegant studio apartment. The room colors are monochromatic and sagey. Furnishings are all built-in and classy in that clean architectural way. The hotel is close to the Greenline subway, tourist trolley stop, buses, places to eat, and indoor shopping plus food court at Pru Center (it was 10 degrees the day I was in Boston). The bagels, fruit and coffee were the unfrilly and really good conti breakfast. I liked this place because it felt compact and intimate but airy and sophisticated at the same time.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nj
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 29, 2013

The satellite tv was out about 90% of the time, wireless Internet did not work in the room, the 2 bars of soap crumbled upon opening and they do not include hair conditioner in the bath products... Will not stay here again.

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2013

I'm just back from a 3 night stay here and it did not disappoint. from the friendly welcome at check in to a couple of beers in the bar the staff could not be more helpful.
The modern style room was at the back on the top floor, so it was very quiet, although it was a little cold. Mind you it was -10 outside ....and the extra blanket I asked for was enough for me at night.
The location could not be better. Directly opposite the public litany it's a 5 minute walk to the Prudential centre for the shops and 10-15 minutes to Boston Common. Perfect!
Breakfast is a little basic, but good enough to start the day, but there are loads of eating places very close by.
Overall...I would recommend this place and will definitely stay here again.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2013

The Charlesmark is a good choice is in the BackBay area . Rooms are a little small but a good value. The location couldn't be better. Plenty of good restaurants around. Transit stations right across the street. Taxis easily available.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

My husband and I went to Boston for our anniversary. We stayed at Charlesmark and it was a great choice. The area is very nice, everything is so close. The T is right across the hotel (Copley Station). Laura at the front desk was very nice. We got 2 free drinks at the bar for our anniversary, we thought this was a nice touch. The Thai food at the bar was good too. Everyday there was free breakfast, coffee, bagels, fruit, oatmeal, etc. We definitely will stay here again. The location is just great!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 15, 2013

We were in Boston for a couple of days before Christmas and totally happy with our stay at Charlesmark. The location is superb - T metro just a few steps away, walking distance to Copley Square, Newbury St. and other Boston attractions. We hadn't booked so long in advance so most of the rooms within our budget were sold out that we had to choose the standard queen room, which is okay except the bed is a bit small for 2.

We loved the music they put in the room and played it all the time. Even the bathroom has the connected speaker, which is pretty enjoyable and surprised us for a boutique hotel.

2 bottles of water are provided for each room everyday but sometimes they do forget, so remember to ask if you don't see them.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charlesmark Hotel

Address: 655 Boylston St, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Boston
#31 Family Hotel in Boston
#36 Business Hotel in Boston
#45 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Charlesmark Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
European styled boutique Hotel set in former private residence dating from 1892; situated in the Back Bay neighborhood. ... more   less 
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Also Known As:
Charlesmark Hotel Boston

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