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“Great Location” 4 of 5 stars
Review of Beacon Hill Hotel and Bistro

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Beacon Hill Hotel and Bistro
25 Charles Street, Boston, MA 02114 (Beacon Hill)   |  
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Hotel website
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Hotel amenities
Ranked #46 of 77 Hotels in Boston
Guayaquil, Ecuador
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great Location”
4 of 5 stars Reviewed September 20, 2013

This hotel is very well located. You can walk to the main attractions in Boston. Our room was had a queen side bed. I have to agree this other reviews that Charles Street is loud. At round 4 am truck backing up woke me up the two nights. The room was not big, but it was comfortable enough for a couple nights.
There is a public parking lot less than I block away from the hotel ($28 for 24hrs).

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    66
    46
    18
    8
    4
See reviews for
17
71
15
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 4, 2013

Went there for brunch. The food was not fresh (salmon smelled weird), the salad looked almost rotten. Not impressed.
Too bad, because there are very few options in Beacon Hill, I was really hoping to find a decent brunch in the neighborhood.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 29, 2013

We stayed for one night in July in a king room on the second floor. The hotel is not clean. Upon exiting the elevator the carpets are soiled and the hallways feel rundown. The room felt like a college dorm room - the furnishings were cheap, the bed linens were rough and low quality, the bathroom was small and the shower/tub combination was terrible (bad water pressure and a shower curtain), and the king bed was rock hard. Furthermore although I love Charles Street during the day, it is extremely noisy all night long. We could not get a wink of sleep with constant noise coming from everything from pedestrians below to large trucks zooming down Charles Street into the early hours of the morning. When we left to check out we had to maneuver our suicases around a flood of yellowish/brown water that was pouring down from the ceiling in the hallway into a bucket just outside our room. (The hallway was so narrow that it was amost impossible to move past with a suitcase without getting spalshed). I always opt for boutique hotels over chain hotels; however, this hotel is not even up to motel standards. This is the first truly negative review I have ever written for TripAdvisor. It was that bad.

Room Tip: Choose a room at a different hotel!
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

My husband and I loved this hotel. While our room was small, the space was used as efficiently as possible and we didn't feel cramped. The bathroom was also very nice, as we're the bath products. We stayed on the second floor where there was a lounge, and because the weather was flawless we spent plenty of time on the 3rd floor deck.

Aside from the spaces, the staff was also lovely and ready to help with recommendations, directions, etc.

The breakfast was delicious! The bar was great! The location was perfect! Loved our stay!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 8, 2013

At this small, 13 room, hotel, the restaurant is the tail that wags the dog. The bistro has an imaginative menu and backs it up in the kitchen. So we rate the restaurant quite high and that's a bonus for staying at this hotel. The rooms (we stayed in the least-expensive room w/queen bed) are fashionably furnished, comfortable in size, with good wifi, and reasonably large bathrooms.
A further bonus is, in good weather, two outside terraces; one on the second and one on the third floor. We would happily return.

Room Tip: Our queen room was on the third floor (302?) and on Charles Street. There was a good bit of noise d...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 20, 2013

We were there for a lunch on a Saturday, and the bistro was fairly empty. When we arrived, there were two greeters and one waitress standing at the front desk, and they seemed more interested in staring into space or chatting rather than actually helping us. Finally, one asked if we were there for lunch. The food was delicious. We had gazpacho, which was lightly spicy and excellent. Also a mixed greens salad, which was good, but nothing special. A bagel with creamed cheese and salmon was very good. Our waitress was excellent, but a little frazzled. There were two waitresses, but ours seemed to be waiting on everyone while the other waitress either chatted at the front desk or stood around looking bored. The one really bad item of the bistro is the bathroom. I've been in cleaner bathrooms in gas stations; it really needs a good scrubbing. The very large trash can was overflowing, which seemed odd considering that it was only noon. Overall, I would return for the food.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2013

We enjoyed our stay at the hotel, the location was good. The bedroom was fine and functional. We enjoyed the buzzy bar area.
We had mixed experiences of the breakfast. Our first morning was efficient and the food good. The second morning the service was very poor we waited sometime to be served the order came back incorrect and the starter and main course came at the same time. We asked for milk on four separate occasions before we received it. The fruit on both mornings was too soft.
However our biggest criticism would be focussed toward the male receptionist/ manager? At best he could only be regarded as indifferent and uninterested. He seemed to fluctuate in mood,sometimes he could be helpful but in the main cannot be described as friendly and welcoming as we would expect. At both arrival and departure he was very un-commucative.
Otherwise the other staff were friendly.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beacon Hill Hotel and Bistro

Address: 25 Charles Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Beacon Hill
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#45 Romantic Hotel in Boston
#49 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Number of rooms: 13
Official Description (provided by the hotel):
Only a few short steps from the Boston Common and Public Garden, the intimate Beacon Hill Hotel & Bistro is the perfect downtown boutique hotel for discriminating travelers – business or leisure – who would like to make the elegant and prestigious gas-lit streets and brick sidewalks of Beacon Hill their own, without giving up the comforts they expect. The hotel's highly-lauded and award-winning restaurant, Beacon Hill Bistro, has emerged as a true regional culinary destination. ... more   less 
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Also Known As:
Beacon Hill Hotel
Hotel Beacon Hill

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