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Beacon Hill Hotel and Bistro: Traveler Reviews

25 Charles Street, Boston, MA 02114 (Beacon Hill)
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Beacon Hill Hotel and Bistro
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Ranked #44 of 77 hotels in Boston
Most recent review
4 of 5 stars Reviewed November 19, 2012
Blackth0rn Bristol, United Kingdom
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91 reviews from our community

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Bristol, United Kingdom
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
“A little pricey but a great location and nice hotel”
4 of 5 stars Reviewed November 19, 2012

A contemporary and fairly small hotel on a very pleasant street, this seems to have been recently refurbished and certainly scores top marks for location. There are plenty of restaurants near by, although many are of a similar level, and quite a few Italian. Choice is perhaps a little limited if you want something more casual, or just a drink.

Reception staff were all helpful and friendly. Breakfast staff were a little less on the ball, with some really not with it at all. Note also that a 18% service charge for your "free" breakfast will appear on your bill. OK, so it's not a massive amount, but it's not free is it?

On the downside, our room was allegedly a queen, but if this was the case I'd hate to have seen a standard. It was also a little noisy from the street outside with just single glazing. Although it's not a main road, it's still busy enough and by the time the street cleaner has woken you up at 02:00, the recycling guys at 03:00 and the rubbish collectors at 04:00 you start to get a bit fed up. There were no tea/coffee facilities in the room, or a safe although there was free wi-fi as well as a PC you could use in the guest's lounge. The lounge was right outside our room so I was concerned about potential noise from that, but in the event I didn't see anyone using it.

Prices also seemed a little steep, although I dare say that's par for the course in these parts.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice small hotel with great roof terrace”
4 of 5 stars Reviewed November 15, 2012

Great hotel - very nice kerb appeal - in a great location. The staff on reception were both knowledgeable and helpful. My room was a good size and the facilities also good. I was next to the roof terrace and worried it would be noisy but i needn't have been - it was very quiet and I thoroughly enjoyed my stay!

Room Tip: Rooms on the street side are a little noisy - try to get a rear facing room.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bournemouth, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Chic with lovely staff”
5 of 5 stars Reviewed November 7, 2012

We loved this hotel. It is our favourite part of Boston - the beautiful and historic Beacon Hill district. Having flown in from London we were tired but had a delightful dinner (albeit pricey) and loved our room. The rooms are not big (as some have mentioned) but ours was a good size and lovely with very comfortable beds. The staff could not have been more helpful - they advised us on sightseeing, restaurants etc. and did all they could to help us. Excellent breakfasts too.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Boston holiday”
3 of 5 stars Reviewed October 15, 2012

I wish I'd read some of these reviews before I stayed at this hotel.I found it very disappointing. It's in a good position, the breakfasts and the staff were nice but the rooms were tiny. My husband and I were on a special holiday for my 60th birthday, touring New England so we thought we would start by staying at an expensive hotel in a good area. What a mistake! The room was tiny, I'm sure it was meant as a single, and it was next to a roof terrace where people could smoke and drink, fortunately it was too wet for that. But we had to wear raincoats each time we went down to breakfast as we had to walk across it. At over $600 inc tax, for 2 nights we expected something better.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bury, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
“wonderful but after a long flight.....we had to wait for our room”
5 of 5 stars Reviewed October 9, 2012

We picked the hotel because of the price ( reasonable for Boston) and the location
the room was small but well appointed with a comfy bed
we arrived at 2pm but our room wasn't ready until after 3pm. The girl on the desk was helpful and carried our luggage to the room . the guy on the desk the 2nd day was friendly and helpful
the breakfast included (except for the 18% tip) was excellent
the hotel is 2 minutes from the Common and from the Public Gardens. we walked every where we wanted to visit and really enjoyed the cheesy "Duck tour"
would recommend the hotel if you are visiting Boston. it was a joy to stay there and if we are in the city again I would go back.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Beacon Hill Hotel and Bistro

Also Known As:
Beacon Hill Hotel
Hotel Beacon Hill
Address: 25 Charles Street, Boston, MA 02114
Phone Number:
Region: United States > Massachusetts > Boston > Beacon Hill
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service
Hotel Style:
#19 Romantic Hotels in Boston
#49 Family Hotels in Boston
Price Range: $$$
Official Description (provided by the hotel):
Only a few short steps from the Boston Common and Public Garden, the intimate Beacon Hill Hotel & Bistro is the perfect downtown boutique hotel for discriminating travelers – business or leisure – who would like to make the elegant and prestigious gas-lit streets and brick sidewalks of Beacon Hill their own, without giving up the comforts they expect. The hotel's highly-lauded and award-winning restaurant, Beacon Hill Bistro, has emerged as a true regional culinary destination. ... more   less 
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