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“All Great Except for One Big Thing” 2 of 5 stars
Review of Wyndham Boston Beacon Hill

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Wyndham Boston Beacon Hill
3.5 of 5 Hotel   |   5 Blossom Street, Boston, MA 02114 (Beacon Hill)   |  
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Ranked #58 of 77 Hotels in Boston
Richmond, Virginia
1 review
“All Great Except for One Big Thing”
2 of 5 stars Reviewed yesterday NEW

The hotel was great. Staff was (1) fast (2) very helpful. But - there were cockroaches in my room. The first one I stepped on in the dark at around 3:00 AM. Saw it scurry off. The second crawled out from under a wet towel at around 9:00 AM.. There was also one crawling across the lobby floor at around 10:00 one night. The desk guy told me that they were water bugs that occasionally crawled into the rooms. Did offer to switch my room but couldn't commit that a new room would be any improvement. This, to me, is a deal breaker. They need to fix this issue.

  • Stayed December 2014, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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872 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Shepton Mallet, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Boston from the UK where we met up with our son who lives in Houston to celebrate Thanksgiving. We stayed for seven nights. Everyone from the doorman onwards were warm and genuinely friendly and helpful. We used reception several times and always found the staff efficient and helpful - from arrival until departure. The safe facility at reception was also useful. The room was spacious, kept spotlessly clean and was quiet. The hotel is in a great position - we like walking and found everywhere in the city we wanted to visit within walking distance - maybe a leisurely 45 minutes to Boston Tea Party ship. Also convenient for the station for trains to Harvard.The food was excellent. We didn't have a great expectation of a dinner in a hotel but it was very good. Breakfast was a pleasure - all the staff warm and friendly- and Genie , the waitress deserves a special mention for her warmth, friendliness and helpfulness. We also had no problems with the internet and the free use of the Business Centre was great with facility to print , gratis, our boarding cards for the return trip to London. If we return to Boston we would certainly look here first.

Room Tip: We were on floor 12 - - think the rooms here may be bigger
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westerly, Rhode Island
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were in Boston for the weekend right before Christmas. We found this hotel to be cute, convenient, clean, and hospitable, in addtion to being affordable for the city. We originally booked a Thursday evening, as the Whyndam Boston Beacon Hill was very close to an event we were attending at the Garden, and decided to stay Friday too. We called that morning to extend our stay and the front desk was helpful. No problem to stay the extra night, and we were surpirsed to be charged the same price as Thursday evening (Corner King room, $153/night w/ AAA discount). The staff was pleasant, rooms and bedding were clean and comfortable, and the location was close to so much (historic Beacon Hill, North End, shopping and eating, etc.). All in all I was satisfied. The restaurant downstairs seemed nice but we didn't eat there. My only complaint is that we tried to order room service on Friday morning and it was a huge fail. Called a bit after 10 (they stop serving breakfast at 11) to be met with a recorded message asking me to leave my name and room number, and that someone would get back to me so I could place an order. No one ever called. No breakfast for us. Either way, we were pleased and would probably stay again.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have checked in late when outside is freezing..the service is okay for the counter check in..but just don't feel anything special meanwhile i was surprised that there is no hot / warm drinks or coffee server in the lobby as most other hotels do.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 days ago NEW

The rooms were spacious, very clean. The food in the restaurant was good The staff very efficient and friendly. The internet was extremely slow.I finally gave up waiting for it to connect. A nice place to stay.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Polly C, Director of Guest Services at Wyndham Boston Beacon Hill, responded to this review, 4 days ago
Dear Judith R,
Thank you for the lovely review. I wanted to let you know that we have upgraded our internet service. I am certain on your next visit, you will notice a positive change on the connection. We look forward to seeing you again soon.
Polly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Boston Beacon Hill

Address: 5 Blossom Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Beacon Hill
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Boston
#52 Romantic Hotel in Boston
#54 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Boston Beacon Hill 3.5*
Number of rooms: 304
Official Description (provided by the hotel):
The Wyndham Boston at Beacon Hill, the finest in downtown Boston hotels, is perfectly situated at the base of Beacon Hill, the city's most historic neighborhood. Stay in touch at our Boston airport hotel with complimentary high-speed Internet access in all guest rooms. For delicious dining,The Dean's List, a standout option among Beacon Hill restaurants. Host your event or meeting at one of the best hotels in Boston, featuring 5,800 square feet of function space. Enjoy our newly-renovated Beacon Hill hotel's close proximity to attractions and historic sights. Watch the Bruins or the Celtics at TD Banknorth Garden and head to Faneuil Hall/Quincy Market for unique shopping. As one of the most ideally-located of Beacon Hill hotels near TD Banknorth Garden, we are a short walk to the Financial District, and next door to Massachusetts General Hospital and Boston Shriners Hospital. With two MBTA subway stops nearby, the city is easily accessible. Take the Green Line to visit Fenway Park or the Red Line to Harvard Square. ... more   less 
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Also Known As:
Holiday Inn Boston At Beacon Hill Hotel Boston
Holiday Inn Beacon Hill
Boston Holiday Inn

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