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“Excellent location, wonderful front desk service.” 5 of 5 stars
Review of Ames Boston Hotel

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Ames Boston Hotel
4.0 of 5 Hotel   |   1 Court Street, Boston, MA 02108   |  
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Ranked #36 of 77 hotels in Boston
St. Petersburg, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Excellent location, wonderful front desk service.”
5 of 5 stars Reviewed November 7, 2013 via mobile

Extremely comfortable room, fabulous shower and the best location. Walked to North End as well as Back Bay. Looking forward to returning. Starbucks and Dunkin Donuts around the corner. Service was friendly and efficient. The view from our room couldn't be beat.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
Thank you for the awesome review of the hotel and our front desk staff. Please let us know if we may assist you in any future reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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763 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Canberra
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

A very classy hotel, with great rooms and nice beds. Wifi is free. Our room had curtained glass wall of the shower shared to the bedroom, which was a little awkward given that we're friends rather than a couple. The location is good, being right next to the State House, although this does mean you might have to walk a few blocks to find places to eat.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
We're glad you enjoyed your stay with us and thank you for the review. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PARIS
Top Contributor
50 reviews 50 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2013

Great hotel perfectly situated in the city center of Boston. I already tested the Langham and the Nine zero hotels too but this one is definitely my favorite one.
Very beautiful building outside and inside. Inside is very modern and cosy, my room was just amazing:
- great view on the city
- king size bed very comfortable
- very modern bathroom with view on the room (but you can draw the curtain to get more intimicacy from the bedroom part)
Great staff, very helpful, they took the time to help me with my demands.

One comment however, I would have loved coffee/tea machines in the room. Also offering a complementary bottle of water would be appreciated.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takayuki S, Manager at Ames Boston Hotel, responded to this review, November 15, 2013
Thank you for the great review of our hotel. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London/New York
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 29, 2013

Minimalist hotel in central zone of Boston. Everything minimal, monosyllabic service, loud music in lobby cuts need for communication. Bed comfortable, room designed to look good rather than function.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
Thanks for your review! Was there something we could have provided for your room that would have made it more functional? If there is & we see you again, please ask & we'll be happy to try & provide it for you.
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2013

Sometimes, problems are an opportunity for people to excel, and that's been the case on this stay. Our booking through an airline hadn't made it into the systems of the Ames hotel. However, the guys at reception handled it gracefully and were keen for us to settle in before dealing with the matter at hand. Nice touch.
Also, the restaurant and bar are undergoing refurbishment until the end of the year, but the staff are doing a great job of making recommendations locally.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
We're happy we were able to fix the snafu with your reservation to your satisfaction. Thanks for your review & we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 27, 2013

As above. However being a bit picky over details,they should have told us sometime in the three months between booking with a breakfast included, that they no longer did breakfasts. When queried on arrival were told we would get a $20 discount off our bill for each day of our stay.
This they did and recommended an ace diner, Archies in Pi Alley,about 100 yds away. The low prices actually showed us a small profit.
Had a spacious room with a huge bed (almost two kings) and a great view to the harbour and airport on 14th floor (1401) .
The hotel is easy to spot in daylight but not so if arriving in the dark, as it has no easily visible signage or lit up foyer,. This is in itself has a strange difficult set of doors and the chairs inside obstruct the route to the lifts. The door staff could use some hotel livery but don't and therefore aren't easy to spot.
Overall though, minor niggles aside,I would recommend as a great base to explore Boston.

Room Tip: 14th floor market/airport side.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
Thank you so much for your review! We're sorry we weren't able to reach you in regards to the restaurant closure, but we did attempt to reach every guest we had contact information for. We're glad we were able to make it up to you & hope to see you again soon!
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Montclair, New Jersey
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 19, 2013

Let me say at the outset that I would absolutely stay at this hotel again.

The staff was so helpful, warm, and friendly. I love modern sleek hotels (of which this is one) and my boyfriend who prefers the more traditional kind liked the room as well. Both the shower and towel warmer were deemed "civilized" (and they were!), the bed was so comfortable, and the throw blanket deemed the most wonderful we'd ever had the pleasure to wrap ourselves in. Plenty of room in the bathroom, but like most modern joints, the room is not huge - although this one was very well designed so didn't feel oppressively small. (We were in room 1109, a corner room - deluxe superior.) I didn't have an issue with street noise, but then again I'm from NYC so it takes a lot for that to make an impression - perhaps our room was high enough up it wouldn't come through.

Here's the slight chink in the armor: we were out for a day of touring Boston, and when we came back at 4:30 pm our room hadn't been serviced. Housekeeping, oddly enough, showed up just as we came in. We had to turn her away as there was no way we could leave the room again - we were exhausted. The front desk was notified and made arrangements (after some backing and forthing) for a housekeeper to stay after 6:30 (their usual closing time) in order to freshen the room when we went out to dinner. I never did find out why or how this happened - if it was possibly a scheduling mishap - but the staff was johnny-on-the-spot and took care of it. I took notice of this accommodation and this minor blip would not in any way detract from a future stay.

Did I mention that the location is ideal? It is. Right across from the Old State House, next to three T lines, up the block from Faneuil Hall, down the street from the Old Parker House and the original Bostom Cream Pie - it's perfect.

The building is unassuming because it is an historical landmark and cannot be significantly changed in any way. I like the simplicity of it.

As for the restaurant being closed, well, yes. It is. It would be incredibly helpful to have a bar in the lobby in order to enjoy a little something after a day out or when you come back from dinner, but it really is only a matter of convenience. (There are plenty of bars in Boston - we never wanted for a tall cold one.) As for coffee in the morning, there is a Dunkin' Donuts 324 feet away, and in fact on virtually every corner of the city. I never use in-room coffee makers (it's always dreadful) and my fella is more than willing to throw on a pair of pants and get us the java we so need when we wake up. (That said, if there were a restaurant/bar in the lobby, the issue would be taken care of - I trust management is well aware of this.) As for the cost of the mini-bar - I'm not sure why folks are surprised by this. Of course it's expensive! On only the very rare occassion do I indulge and then it's with open arms...and wallet.

This is a new management team and I get the very real sense that they know what it takes to have a stellar establishment. I look forward to staying here again to see what moves they've made. I recommend it wholeheartedly.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Front Office Manager at Ames Boston Hotel, responded to this review, October 30, 2013
We're very happy for your review & that you enjoyed your stay! We're sorry that your room wasn't serviced earlier than you would have liked, but our housekeepers do work up to 6:30p. The next time you stay with us if you'd like your room serviced at or before a desired time, please ask and we'll be happy to make it happen. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ames Boston Hotel

Address: 1 Court Street, Boston, MA 02108
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Boston
#29 Romantic Hotel in Boston
#44 Business Hotel in Boston
#49 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ames Boston Hotel 4*
Official Description (provided by the hotel):
Ames, located in the beautiful and historic Ames building, inspires both modern style and old world sophistication. An experience rich with elegant interpretations, Ames is ideally located near historic Faneuil Hall and Beacon Hill. Boasting a vibrant restaurant and bar offering an atmosphere that is at once refined and playful, a state-of-the art fitness center and suites accented by dramatic, Romanesque arched windows and original fireplaces. ... more   less 
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Also Known As:
Ames - a Morgans Original Hotel Boston

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