Anyone in business knows that excellence in service to your customer base is only part of the long term goal. Consistency of excellence is the ultimate goal.

We stayed at the Ames again this past weekend. Again, just like the first time, incredibly friendly staff, superb accommodations, very clean, great bar and bar staff etc. From the moment they greet you at the door until they close your car door as you leave, a flawless stay. Hats off to management and staff --job well done!!

I recently spent a week at the Ames - this was my second stay there, and I am again impressed by the overall quality of the hotel. This place is awesome for several reasons:
- the staff: every staff I ever met at the Ames was awesome. Friendly, professional, available and relax.
- the building/the rooms: The Ames building is beautiful architecturally speaking. A little something I truly appreciate it that there is no huge ugly sign with the name of the hotel on the building, so it somehow make you feel at home. The rooms are very comfy and sober, but feature little decorative details that make a difference.
- the breakfast: breakfast is complimentary, which seems to be pretty rare around there. In addition to that, the breakfast menu is actually quite awesome: I hugely appreciated the fact that the food was very healthy (choice of fruits, excellent bagels, little vienoiseries) and nicely presented. I'm french and I know from my long-time experience of the US that quantity is too often favored over quality when dealing with food.
- the location: the hotel is at walking distance of any interesting place you would like to go in the center of Boston (Quincy Market, Downtown, Public Garden, even Back Bay is only 10-15min away). Another big advantage is that the Ames is close to every T (subway) line.
- the attitude: I experienced two different styles of good hotels in Boston: 1) overly-luxury ones in which the overdose of drapery and golden stuff gives you nausea, and 2) what is called "boutique", which most often means minimalistic/snobbish (and features random french words wherever possible). The Ames is outside of these two: it is the luxury hotel without the drapery, and the boutique hotel without the snob.

To summarize: modesty is the true elegance, and people at the Ames understood that. Thank you for this great stay, and I'll certainly return again.

Stayed here for a week on business

1) Great modern layout
2) Very bright lit rooms
3) Everything is new
4) Historical building
5) Free breakfast in the morning
6) Horrible wifi speed
7) Conveniently located near Quaker Market and financial district
8) Pricey

I have really enjoyed my two day stay at the Ames over Thanksgiving. The building is interesting; and the loft room I had was very spacious and had great furniture, lovely views, a huge bathroom (shower and deep, generous tub) and lovely toiletries. Continental breakfast had boiled eggs, a generous selection of pastries, and prepared fruit.

The staff were friendly and helpful. Even the pre-arrival (probably computer prepared) emails felt very personal and I enjoyed reading them.

The hotel is in the older town hall area, with lots of restaurants. It is also an easy walk to the main shopping streets e.g. Boylston or Newbury (25 minutes stroll, and you can walk through parks) or to Loews cinema.

A very nice stay indeed.