I’m a typically a Marriott traveler but this short stay at the W and the treatment for just a SPG Gold member have convinced me I need to stay in more SPG and W hotels. Recently stayed a single night as we were seeing a show (just across the street) and thought it would be a good excuse to check out the W and an overnight stay. Booked a standard room on points and was pleased to be informed at check-in we were upgraded to a corner suite. The room was spacious, hip, big bathroom, tub and shower. All staff encountered from valets, doormen, front-desk to staff walking in the hall was very friendly and helpful.
What surprised me was personal notes and email from the staff even though I’m only an SPG Gold member. I’m a Platinum member with Marriott and rarely get that same level of detail and was nice to see the W’s focus on customer service. As we were leaving I was thinking I need to stay in more W’s and SPG hotels as they know how to treat their guests.
- Also Known As:
- w Boston Hotel Boston
- w Boston Hotel
- Official Description (provided by the hotel):
- A sophisticated and modern all glass hotel located within the heart of Boston's Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal! ... more less
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