We had a wonderful stay here and were literally across the street from the theater we were going to. Great location for the whole theater district...you can walk anywhere. I was pleasantly surprised at how nice and friendly the staff was...not because they were just going through the motions, but they really seemed to sincerely love their jobs. From the doorman to check in to the Bliss spa and shop, everyone was very welcoming. The hotel is beautiful and super chic, unlike many of the prim & proper, slightly uptight, and very traditional hotels in Boston. Our room was wonderful...a bed so comfy it was hard to get out of in the morning, great Bliss toiletries, and fun stuff in the mini bar. Definitely recommend having a drink in the lounge at night and getting a service (or two) at the Bliss Spa. We live just outside of Boston and will definitely be back for another stay soon as well as a spa day.

I'm a fan of the W hotel group, having stayed with them in a number of cities so on a recent trip to Boston it was a natural choice. As always, there is the groovy vibe when you arrive and lots of beautiful people and pretenders hanging out in the lobby bar so an instant party if you don't wish to venture far. The location is great, walking distnace to the common and in the midst of the theatre district. The room however had some significant issues. First off, the thermostat didn't work. The options that did work were either freezing cold AC on high or nothing, and then the system shut down completely during the night so we awoke in a sweltering room. The room lighting system requires the very large and bright neon wall light to be on at all times or there is NO light at all. Had to use a flashlight to find the bathroom in the dark. Hotel management had left us a message regarding the lighting so they clearly know there is an issue. Then there was the smelly, mildewy shower curtain. for the price, this hotel was a disappointment.

We have just returned from a week's break in Boston and stayed at the W Hotel. It was excellent - in the perfect location for walking to just about anywhere. It's ultra modern and chic. The room we had was excellent with the most comfortable bed and pillows we have ever experienced (including our own at home!). The room was very quiet and we didn't hear a single sound from any of the other rooms on our floor. All the staff were really helpful and efficient. The bar is great for an evening drink and people watching but the drinks were very expensive e.g. $10 for a glass of wine and $15 for a cocktail. The bar is packed virtually every evening and attracts a very young crowd. Also don't drink the bottled water in the room for $7 as you can buy exactly the same bottle of water for $2 in the 7-Eleven just opposite the hotel! The hotel restaurant, Market, is excellent and the portions were a reasonable size compared to some of the restaurants we ate in, serving enormous plates of food that made you feel a bit faint just looking at them!
Boston is an excellent city for walking as it is reasonably small and compact. The public gardens are delightful and Boston Common provided some amusement watching teams from a local college playing muggle quidditch (if you don't know what that is see Harry Potter)! If you're tired of walking the subway system, the "T", is very good and is only $2 per journey. Some highlights of our trip were whale watching, the Duck tour, the USS Constitution, Salem (The House of the Seven Gables was really interesting, and the monument to the twenty unfortunate people who were accused of witchcraft and executed in 1692 is sobering - other than that we ended up all "witched" out), and the aquarium which has a touch tank where you can touch rays and small sharks which was wonderful (I stayed in there so long the staff offered me a job!).
It's well worth looking at the Go Boston card online before you go as this saved us about $50 on entrance fees to attractions - it covers admission to approximately 70 attractions in all.
Finally, you MUST, MUST, MUST see the Blue Man Group - they're phenomenal and one of the wittiest, funniest, most brilliant shows we have ever seen. We shall certainly return to Boston and would stay at the W again.

Stayed here for a couple of nights whilst on a city break. Hotel is in an excellent location and the location is by far and away the hotels best feature.

It's a very funky modern hotel, Bliss products in the bathroom, plenty of towels and THE most comfortable bed! Service was a bit stand-offish.

I think we were travelling at a particularly busy time, prices where quite high and I'm not sure the high price was entirely justified. But never the less we had a good stay.