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James Hook & Company: Restaurant Reviews

15 Northern Avenue, Boston, MA (South Boston)
617-423-5501
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Ranked #16 of 2,654 restaurants in Boston
Price range: $10 - $15
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Restaurant details
Good for: Families with children, Local cuisine, Dining on a budget
Dining options: Lunch, Takeout
Neighborhood: South Boston
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76 reviews from our community

91% Recommend
    53
    17
    5
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
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Ansonia
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Best of Boston”
5 of 5 stars Reviewed February 14, 2013

The best lobster rolls in Boston. Just a few small tables but a great place for lunch. Exceptional retail shop for all your lobster,clams, crab,oysters and fish needs.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortland, New York
Top Contributor
58 reviews 58 reviews
45 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Not fancy but sure was fresh”
5 of 5 stars Reviewed February 8, 2013

They probably do more business selling fresh fish than the lunches but that's what we loved about the spot. There are only 4 small tables so don't expect a lot of room or fancy. We had a lobster roll, bisque, and chowder. All were great! We enjoyed sitting and watching as the fresh lobsters came in fresh from the boats and customers came in to take fresh lobsters home with them. Great little find.

  • Visited February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Ask Bob_Haight about James Hook & Company
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fantastic Lobster!”
5 of 5 stars Reviewed January 4, 2013

If you think that the only 5-star rating should be for places with museum-quality interiors and ambience, then please mentally downgrade this rating to 4-stars . . . I happen to factor "value" and "taste" very highly in rating a restaurant. I don't care how elegant the decor is, if the food isn't outstanding, what's the point? Conversely, as long as I know I'm not going to a place conducive to marriage proposals, I don't want to sacrifice the quality and taste of the food for atmosphere. Folks who rate James Hook as though it should be compared to a fancy-schmancy restaurant that would serve AT BEST equally outstanding food at 3-4 times the price are missing the point . . .

With that rant behind me, here's what you get at James Hook: the best possible lobster (I like the lobster roll but truly love the boiled lobster) you could possibly eat at a really reasonable price. What you don't get is fancy decor and mood lighting. It is literally, biologically impossible for any restaurant, no matter how much they are willing to pay (and thus charge to their customers). James Hook transfers the lobster directly from the fishing boat into their live-tanks. This provides the maximum possible freshness, and therefore taste. Many restaurants purchase their seafood from James Hook. At best, a restaurant might be able to equal (but not surpass) JH by sending someone to the docks who has not just a cooler, but an oxygenated live-well in his/her vehicle for transporting the lobster back to his restaurant.

You might think this is a nuance not worth considering, but anyone who has eaten corn harvested just before cooking vs. a few hours before cooking vs. a day or two before cooking knows what I'm talking about. Unlike beef or pork, which actually inmproves with aging, lobster rapidly loses its freshness, and lack of oxygen is a prime culprit.

So . . . if you want a romantic night out with fantastic seafood and are willing to pay a pretty penny for it, there are several great places in Boston. But if you want the best lobster you've ever had for about 1/3 the price and don't mind a steveadore atmosphere, then JH is the place to go!

  • Visited December 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
37 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
“Great food, not much of a restaurant”
4 of 5 stars Reviewed December 31, 2012

This was an interesting stop, it is basically a great seafood market that also happens to sell a meal or two. Had a lobster roll, clam chowder and a scallop cake, all of which were fantastic. For a place operating out of what appears to be an ATCO trailer this was a fantastic meal.

  • Visited December 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
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Greenwood Lake, NY
Senior Contributor
35 reviews 35 reviews
17 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Outstanding Lobster Roll!”
5 of 5 stars Reviewed December 8, 2012

Had the best lobster roll ever at James Hook & Co. in Boston, a small seafood wholesaler in a small trailer down the block from the Amtrak station; the lobster roll was overflowing with fresh lobster on a lightly toasted roll. There is no ambiance here and only a few tables and chairs, so If you want a fancy-pants seafood restaurant, don’t go here. But if you want the best lobster roll in Boston, James Hook is the place to get it.

  • Visited December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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