We stayed there for 2 night & I must honestly say that we enjoyed each & every second during our visit to Dorchester. We arrived after 4 hours trip with ferries, car trip to the hotel and we never had any problem regarding to our reservation and immediately checked in. We were expecting someone to help our 4 luggage but since there were no bell attendant, we were given a trolley to carry by ourselves to our room. The room was clean but the sheerer was thorn all the way from the ceiling to the bottom, old and look antique! furniture was in a very bad condition. Bathroom was looking old but cleaned. We discussed with my girlfriend that this hotel has this material and the employee is just doing their best with what they had or were given. But they were doing a great job. When we went for the breakfast, we really enjoyed the buffet which we were not expecting that much stuff... it was clean and variety of the food was surprisingly rich. There was a hispanic lady taking care of the buffet. I just asked a bread she decided to talk to me and told her story which is so sincere, then she brought us extra fresh fruits and bread and ham and cheese... she was unbelievably friendly, helpful, talkative, positive... and willing to make anyone more comfortable and threat anyone as her personal guest which is unbelievable! I was having trouble with my florida office, a paper work issue, front desk took time and gave their office fax machine to my personal use and for more than an hour i gave them very hard time with my phone calls, stress and attitude... they didn't even show a little face! Very helpful, sincere and solution oriented. I was very happy staying at this hotel, would stay again and recommend anyone who wants to stay.

We stayed in this H.I.E. twice - Wed 17th Oct to Fri19th and Mon 22nd to Wed 24th.
The first time we were in room 123. This is bigger than average ground floor room, designed for disabled customers and therefore very spacious. On the second occassion we were in room 320 - a standard room. The beds were comfortable and the showers powerful. Both were good value as breakfast was included. There are NO lunches or dinners available. The rooms have a microwave for heating TV dinners. The staff were extremely helpful and cheerful. The supply of free coffee and access to an outside garden yard made the stay more pleasant. Andrew station, on the Red line, is only a 5-10 minute walk away across a free-way. Andrew is only two stops from Downtown Crossing - the heart of Boston and the subway system. If you arrive at Logan airport and decide to take the subway's Silver line, you need to know this is a BUS and not a train. You catch it at the kerbside immediately in front of the terminals.

We looked for a hotel with free parking and close to the public transport. This hotel served the purpose and we were generally satisfied. The Andrew subway station is 5-10 minutes to walk and the hotel provides also a shuttle to/from the station. The rooms and the hotel in general were clean and tidy. The washroom was really small and shabby though. The breakfast is standard for HIX, the pancake machine did not work once during our four days stay. The card key system was an absolute disaster, our card keys had to be redone every evening we returned to the hotel. So we got acquainted probably with every staff member working at the reception. They were friendly and helpful though.

Buy a tent, sleep on the street.Do not spend a penny with them.No bar, no restaurant, taxi fare will cost you thirty five dollars to go eat
a hamburger , no hot water in the shower, no one cares, they tell you , you should expect this, you're on the eight floor, and for all this this they charge you over $200. per night plus taxes.Then when you fill in the form , they apologise to the people , unsuspecting though they are, that are trying to check in, they tell them. YOU are holding things up.