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“Convenient” 4 of 5 stars
Review of Hilton Boston Logan Airport

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Hilton Boston Logan Airport
4.0 of 5 Hotel   |   One Hotel Drive, Logan International Airport, Boston, MA 02128 (East Boston / Logan Airport)   |  
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Ranked #51 of 77 Hotels in Boston
Harrogate UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Convenient”
4 of 5 stars Reviewed October 16, 2013 credit card Amex Card Member Review

As airport hotels go, this ticked the boxes. You can walk from terminal E (used for some international flights with carriers such as BA), the rooms were comfortable and quiet and they lay on a shuttle bus to other terminals and the car rental centre.

Stayed September 2013, traveled as a couple
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1,828 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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Firenze, Italy
Top Contributor
108 reviews 108 reviews
65 hotel reviews
Reviews in 63 cities Reviews in 63 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed October 15, 2013

We flew from Rome directly to Boston before continuing on to Florida tomorrow. Upon arrival we had no reservation! It was the first time we had ever booked the hotel through the airline...this time because the rate here was very the top and the Airline was about half. We did not notice until arriving that the reservation was for one month prior....and to the credit of the front desk and the front desk manager....for a small sum, all was made good. And we will NEVER book any hotel through a third party again.. For one thing, when you do you never receive any credit for that night...but you do get internet etc., if you have a certain status...but it is just not worth it. So as to this hotel, it is very, very nice. Big rooms, nicely furnished and a gorgeous Executive Lounge with a drop over view of Boston Harbour and the skyline. Very good munchies and an attendant who was gracious and moved about. Also NO KIDS!! Just a fine hour to sit and relax and watch the scenery. Just lovely. It is connected via a pretty long but easy walk to the airport and we are already thinking of returning at another time and staying a few days since we have never visited this area. I do not think anyone could find fault with this property. It is a little (well not so little' gem!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Iowa
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 15, 2013

Stayed just one night as part of a tour group. very convenient for airport connections and shuttles. Great service at front desk, concierge desk.. Very clean hotel and rooms. Restuarant service was poor at evening meal (along with the meal), but great service and meal for breakfast. Certainly would stay there again.

Room Tip: Floors up and away from the meeting room floors and away from the elevator.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 15, 2013

Stayed here twice on recent trip front desk staff very efficient. Decor has to be seen to believed - uses full palette from beige to brown. Really uninspiring. Comfortable beds but US$350 per night! Would I stay here again? Maybe if had early morning flight

Stayed October 2013, traveled as a couple
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atlanta
Top Contributor
164 reviews 164 reviews
25 hotel reviews
Reviews in 57 cities Reviews in 57 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 14, 2013

Stayed for 1 night before a cruise. Perfect for a pre-cruise or short stay. Easy walk from the airport baggage, and free shuttle to the water taxi pier. Nice large lobby and great breakfast buffet. The restaurant was good also. The room was a nice size with a great view of the airport, no noise issue.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cape Coral, Florida
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 14, 2013

So this is my second review of this hotel, last time i stayed here was December of 2011
This was a more enjoyable stay, the room was clean upon entry, and the rates were were not excessive for an airport hotel.
Food in the lobby restaurants is good as expected and the staff was more attentive this time vs my last stay with them.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2013

After two weeks on the road and a cruise, we ended up at the Hilton Logan location. It is a very well-kept hotel -- very clean. The desk staff at check-in upgraded us to the Executive Level and added a complimentary breakfast. At breakfast the next morning, we learned that a coupon was required so I returned to the front desk to get one. The morning desk person informed me that the coupons were only for the "top tier" Hilton Honors members. When I informed him that we had been upgraded, he grudgingly gave me the coupon. My only other complaint was that in the evening our room smelled like a kitchen exhaust fan -- not horrible, but not great.

Room Tip: We were on the top floor and had a good view of the bay and the airport -- room was quiet.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Boston Logan Airport

Address: One Hotel Drive, Logan International Airport, Boston, MA 02128
Phone Number:
Location: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Luxury Hotel in Boston
#36 Business Hotel in Boston
#36 Family Hotel in Boston
#56 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Boston Logan Airport 4*
Number of rooms: 599
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Also Known As:
Hilton Boston Logan Airport Hotel Boston
Hilton Hotel Boston
Boston Hilton

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