We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Super service, but poor sound insulation!” 4 of 5 stars
Review of Fairmont Battery Wharf

Save Saved
You added Fairmont Battery Wharf to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Fairmont Battery Wharf
4.5 of 5 Hotel   |   3 Battery Wharf, Boston, MA 02109   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
15% off room rate
Ranked #17 of 77 hotels in Boston
GreenLeadersBronze level
Los Angeles, California
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
65 helpful votes 65 helpful votes
“Super service, but poor sound insulation!”
4 of 5 stars Reviewed September 29, 2009

We stayed at the Fairmont Battery Wharf for three days before our 7-day New England / Canadian cruise aboard Royal Caribbean International's Jewel of the Seas. When we returned from our cruise, we stayed one additional night before heading back home. First of all, the service at the Fairmont was top notch, truly five-star quality. The rooms were very nicely furnished and modern with great views of the harbor. The location very convenient and very close to "Little Italy," which has over 100+ great Italian restaurants. Tons of history to see near the hotel, including the "Freedom Trail." I also loved its close proximity to the water, which offered a great location for peaceful walks on the boardwalk.

My only complaint with the hotel was poor sound insulation. We could clearly hear people in the adjoining rooms through the walls. The doors to the rooms were exceptionally poor. It seemed that every voice or door closing/opening could be clearly heard from the hallway.

Other than that, I would still stay at the Fairmont on our next visit to Boston.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

703 people have reviewed this hotel

Traveler rating
    461
    155
    59
    20
    8
See reviews for
137
327
45
106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Worth, Texas
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 29, 2009

We would highly recommend this hotel to everyone, it was so beautiful. Our King Suite was extra nice, the rainfall shower is awesome. Everyone is so kind and helpful. The bed is sooooo comfortable. Beauty awaits you here.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 26, 2009

My husband and I recently stayed at the Fairmont and had a great time! The room was spectacular, the bed extremely comfy and we had an excellent view of the water! The staff at the front desk where extremely helpful in helping us get around town and suggest great restaurants. They were always very friendly and helpful. Would definitely go back.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, FL
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 23, 2009

We stayed here for 3 nights. We took the ferry from the airport, which took you right to the hotel (the bus to the ferry took 30 min.!) The ride to the hotel was enjoyable with nice views. The room was decorated well. One of the people on here complained about the pocket doors to the bathroom, but there are also glass doors to the toilet and it's private enough. Front desk was very helpful. Loved the area on the water to watch boats. Short walk to any restaurants and shops. Enjoyed our stay very much.

Stayed August 2009, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 17, 2009

Stayed for 1 night at this 'new' property. I usually stay at Fairmont hotels so I was excited to have a fresh hotel choice when in Boston. The Fairmont Copley is wonderful and perfectly situated in the center of the action, but having an option for being down by the waterfront/Back Bay area, away from the busy streets is a nice alternative. We were able to stroll around the wharf at night. It was beautiful!
We stayed in a Gold Level room, which in this case, is actually a seperate building! It has a dedicated Lounge with the usual Gold Level foods/beverages/etc. The room was oversized, NYC slick style, with LCD touch pad phone, rain shower, a bed that you never want to get out of, and a wonderful recliner chair with large flat screen TV. A DVD library was available for our use and we snuggled in for a movie with some snacks in the comfort of our room.
Another bonus of the Gold Service is the use of the hotel car for drop-off only. We used it to get where we needed to go each time, and then worked out way back.
I am not sure why other reviews were so negative. Yes, it's a new hotel and it usually takes 1-2 years for things to 'settle'. As a traveler, you are supposed to expect that things will need to be worked out and you will not get a perfect stay if you visit within that time period. Our negatives: when our taxi dropped us at the Gold Building, the doorman told us we had to walk over to the other building to check in-that is not correct. Also we had requested coffee to be delivered with our wake up call )available to Gold Level only). Our call came right on time, but the coffee came 40 minutes later-we actually passed the room service cart on our way down to the Lounge for breakfast.
Great hotel, relaxing location, wonderful services and amenities. I would go back again, no question.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 17, 2009

Stayed at the Fairmont Battery Wharf in Boston at the end of our trip. The hotel seemed to be a little further away from the centre of Boston than we thought. We arrived just after 3pm and it took over 40 mins to get checked in and taken to the room. We'd driven for 5 hours and had to return the rental car by 4pm so that made things a little stressful. Other people were coming in and being shown to their rooms ahead of us so I'm not sure if it was just that the person on the desk was new, but it was not a great start.

I was under the impression from the website that all rooms had a harbour view but the room we were shown to had a view of the valet parking. When we got back to the hotel, we went back to the front desk to ask if there was another room available. For a reasonable cost increase, we were offered a significantly improved room (a suite in fact) on the same floor with a fantastic view. We greatly enjoyed this room but there were still some problems getting the internet up and running as the transfer from our original room didn't seem to be done properly. We couldn't access the internet which was something of a problem as I needed to check in for a flight the following day. That said, the front desk sorted out a laptop that I used to get checked in and the internet was fixed the day after.

The hotel is very well appointed and the rooms are very nice, although not much wardrobe space, even in the suite. We enjoyed the upgrade and would recommend the hotel but I would hope the teething problems will get sorted as Fairmont is a high end chain and you wouldn't expect these things still to be going wrong (the hotel opened at the beginning of the year).

All in all a good experience, but the issues detracted from the last day of our trip which was a bit of a disappointment.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Top Contributor
106 reviews 106 reviews
45 hotel reviews
Reviews in 54 cities Reviews in 54 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed September 16, 2009

This hotel opened in 2008. The staff are outstanding, the rooms are excellent and its position on the harbour front is superb. The breakfast buffet will set you up for the day and their coffee is hot and fresh!
The bar food was good and not expensive considering it is a 5 star hotel.
Boston is a beautiful city and is very easy to walk around. There is always something to watch on the harbour front.
The hotel is about a 10 minute walk from the nearest T station (Aquarium) and this is just 2 stops from the airport - 2 dollars. The hotel is also approx 10 mins from Quincey market and 5 mins from the city trolley tour bus stop.
I cannot think of anything negative to say about Fairmont Battery Wharf. I am so glad that we picked it for our Boston holiday.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Fairmont Battery Wharf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Battery Wharf

Address: 3 Battery Wharf, Boston, MA 02109
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Boston
#12 Luxury Hotel in Boston
#13 Romantic Hotel in Boston
#13 Green Hotel in Boston
#21 Business Hotel in Boston
#24 Family Hotel in Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Fairmont Battery Wharf 4.5*
Official Description (provided by the hotel):
Fairmont Battery Wharf is the only boutique hotel located on Boston Harbor in downtown Boston. This sophisticated, urban, waterfront retreat is surrounded by unique shopping, fine dining, spectacular coastal views, and the rich historical setting of downtown Boston. The hotel is walking distance to Boston’s Italian North End, financial district, Freedom Trail, Faneuil Hall Marketplace, and TD Garden - New England's premier sports and entertainment arena. New Exhale Spa and Aragosta Bar and Bistro now open!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Priceline, Tingo, Otel, HotelTravel.com, Amex, BookingOdigeoWL, Hotels.com, Jetsetter, Despegar.com, Expedia, Venere and Agoda so you can book your Fairmont Battery Wharf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Battery Wharf Hotel Boston
Fairmont Hotel Battery Wharf
Fairmont Hotel Boston

Owners: What's your side of the story?

If you own or manage Fairmont Battery Wharf, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.