What a disappointment! Our room was not ready when we arrived; "the sheets were delivered late and we're trying to reach housekeeping". Really?? An hour and a half later of waiting in the lobby we were finally given our room; crumpled papers were on the floor of the bathroom. So much for housekeeping. Heading out for dinner ( thank goodness it was not to somewhere we had a reservation) we called for our car to be brought round. Forty-five (45!) minutes later the car arrived. This is not the sort of service one expects from a Fairmont. Perhaps one can suggest to the Saudi princes who have a majority ownership in this chain that they consider proper levels of staffing, you know, something like they have in their palaces..
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- Also Known As:
- Fairmont Battery Wharf Hotel Boston
- Fairmont Hotel Battery Wharf
- Fairmont Hotel Boston