We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay in Boston!” 5 of 5 stars
Review of The Langham, Boston

Save Saved
You added The Langham, Boston to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Langham, Boston
4.5 of 5 Hotel   |   250 Franklin St, Boston, MA 02110   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Enjoy up to 15% off!
Ranked #21 of 77 hotels in Boston
Fairfax, Vermont
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Excellent stay in Boston!”
5 of 5 stars Reviewed October 5, 2013

From check-in to check-out our stay was excellent. We checked in around 3:00 p.m. after leaving our car out front for valet parking. Our room was perfect for my wife and I. The bed was extremely comfortable and the bathroom amenities were superb. The closet even included plush terry bathrobes. After returning to our room from a wedding, our towels had been refreshed and our bed was turned down. Turn down service included slippers for both of us. We would definitely stay here again if in the area in the future.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 22, 2013
Dear Kgreene2013,

Thank you for your review of your stay at The Langham, Boston during your visit to the city. I am delighted that you had an excellent stay and enjoyed our accommodations and in room amenities as well as our Turn Down Service. We look forward to welcoming you and your wife back to The Langham on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,227 people have reviewed this hotel

Traveler rating
    692
    375
    99
    34
    27
See reviews for
221
491
45
272
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ascot, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 3, 2013

The hotel is lovely, big rooms a nice gym and pool and the staff are very friendly too.
The location is spot on only a 5 minute walk to quincy market and the life blood of boston. We met up with family we hadn't seen for 40 years and even though we told them, we thought they could do something to make it special, not even a mention!
If you are flying into Logan and take the free silverline bus to south station. The hotel is a 5 minute walk from there

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 22, 2013
Dear lapsters,

Thank you for your feedback of your recent stay at The Langham, Boston. I pleased that you found our location within a 5 minute walk to Quincy Market and the Waterfront to be ideally located. Furthermore, I am happy to read that you found our accommodations spacious and lovely and our colleagues friendly. We look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maine
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2013

This hotel acceded our expectations! We arrived in Boston at 11am and check in was not until 3 however we decided to give it a shot. To our surprise there was a room ready and Suzy at the desk was wonderful! Antonio delivered our bags promptly to our room and within 20 minutes of arriving we were heading out to explore! The concierge was super helpful as we brought our 2 yr old daughter with us and needed some kid friendly restaurant options. Also the maintenance guy was great. It was our daughters first night away from home and she woke up wanting some warm milk at 11pm so we called the front desk asking if there was a microwave and she said no worries sir we will bring one to you. Now that's service! I would highly recommend this hotel for anyone traveling to Boston. It's location is great and central to most attractions and the hotel is impeccable (clean,clean,clean)!!!! Thank you to the Langham for making our trip a great one.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 22, 2013
Dear erica739,

Thank you for your review of your stay at The Langham, Boston. I am delighted that you and your family had a memorable stay with us found our colleagues helpful and accommodating, especially in arranging for a microwave at night. Furthermore, I am pleased that you found our accommodations clean and comfortable. We look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2013

We stayed here for a friends bachelorette weekend. The location is great! It is nice & quiet on the weekends (even though its located in a downtown city) because its located in the financial dostrict. Were able to walk to Newbury Street for lunch & shopping. Had a great lunch at Stephanie's on Newbury. The hotel concierge recommended this restaurant. Also able to walk to the north end for dinner & then to the improv asylum for the comedy show that Saturday night. One of the great things about the hotel was the small touches that the staff did to make our stay more enjoyable - such as putting extra towels & amenities in the rooms since we had 4 people in each room. We didnt really have to ask for anything because the staff was already prepared for our arrival! The rooms were immaculately clean! The hotel staff also makes you feel safe staying there - one morning when we left the room to go to the fitness center my friend had left the guest room door open a little by accident & the housekeeper in the hallway noticed & pointed it out to us right away. Would definitely recommend this hotel to friends & family especially if you are celebrating a special occasion! Also need to return in the fall for the Chocolate Bar!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 4, 2013
Dear Sheila C,

Thank you for your flattering review of your recent stay at The Langham, Boston. I am delighted to learn that you and your friends had a wonderful and memorable stay with us. Thank you for complementing our colleagues for their exceptional service and attention to detail. We look forward to welcoming you back to The Langham, Boston for an overnight stay or to experience our Chocolate Bar.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 30, 2013

We really liked this hotel. It got a bit loud in our hallway at night (6th floor) so we switched rooms the next day. The next morning we woke up to the sounds of doors slamming because they're difficult to close in this hall / floor (4th floor). We had the Chocolate Buffet which was good but I don't think I would ever pay that kind of money to do it again.

Parking was cheaper in the parking lot to the left of the hotel (under the park). It was $9 per day on the weekends and I would suggest that if you're going for the weekend.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 4, 2013
Dear AJ C,

Thank you for your feedback of your stay at The Langham, Boston. I am pleased to read that you had a memorable stay with us and found our accommodations comfortable and our Chocolate Bar enjoyable. We look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burgess Hill, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

This was by far the most luxurious hotel I have stayed in Boston. The entrance and bar areas are grand, staff so courteous and friendly. Rooms are massive and extremely comfortable. It had a very traditional feel but with a modern twist. Will return albeit top end prices.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 4, 2013
Dear Jonandandie,

Thank you for your flattering review of your recent stay with us at The Langham, Boston. I am delighted to read that you had a wonderful stay with us and found our accommodations spacious and luxurious, and our colleagues courteous and friendly. We look forward to welcoming you back to The Langham, Boston on your next visit to the city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 29, 2013

We loved the hotel. The staff were very welcoming and helpful The room was very comfortable and clean and had everything we could have needed. the TV did not work and they came very promptly to repair this.The position was superb to walk to all the sites and restaurants. The swimming pool and sports centre were wonderful. Our only critisism was the breakfast where we were very unlucky with slow service. We thought that the food, when it came, was very poor value. I had two mini croissants for 9 dollars. We tried to find somewhere near by for breakfast on the second morning with no luck and so had to go back again and found the same problem. But we loved everything else about the hotel.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, October 4, 2013
Dear PippaTrogs,

Thank you for your review of your recent stay at The Langham, Boston. I am pleased to read that you loved your stay with us and found our colleagues helpful and welcoming and our accommodations comfortable and clean. I am disappointed to read that you were dissatisfied with your breakfast and that you felt that it was of poor value. Our Concierge is always available to recommend an alternative breakfast restaurant or café should you wish to eat outside of the hotel. Thank you for sharing your feedback with us, and we look forward to welcoming you back to The Langham, Boston soon.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Langham, Boston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Langham, Boston

Address: 250 Franklin St, Boston, MA 02110
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Boston
#9 Family Hotel in Boston
#14 Luxury Hotel in Boston
#17 Romantic Hotel in Boston
#19 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Langham, Boston 4.5*
Official Description (provided by the hotel):
Housed in a famous architectural landmark, The Langham, Boston offers a unique blend of history, charm and urban sophistication. The hotel is in Boston's financial district and within a 5 min walk to Faneuil Hall Marketplace. It is also steps away from the Boston Harbor, the North End, Boston's finest shopping district, major colleges and universities, theaters, and the Freedom Trail to name a few. The Langham, Boston is ideally located for both business and pleasure and offers three delectable dining options,the Reserve, a refined champagne lounge which serves a continental breakfast selection and offers dining from dawn until dusk with a menu featuring soups, salads and light entrees, along with beer, wine and champagne and the Langham's traditional British Tiffin Afternoon Tea. Bond is a premiere destination for cosmopolitan dining, cocktails and entertainment. Cafe Fleuri offers contemporary New England cuisine for full breakfast and Lunch (mon-fri)and our decadent Saturday Chocolate Bar and renowned Sunday Brunch. All guests at the Langham Hotel enjoy our signature Langham Turn Down service, plush robes and slippers, and full complimentary use of the fitness center and indoor heated pool and jacuzzi in our charming and intimate pool pavilion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Sabre Hospitality Solutions , Tingo, Otel, BookingOdigeoWL, Hotels.com, Priceline, Despegar.com, HotelsClick and Venere so you can book your The Langham, Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Langham, Boston Hotel Boston
Langham Hotel Boston

Owners: What's your side of the story?

If you own or manage The Langham, Boston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.