This is a beautiful, historic hotel in a great Boston location. The bathroom products and quality of fittings were very nice and everything was very clean. The staff on reception were polite but didn't go out of their way too much. My one disappointment was that our travel agent advised them in advance that this was our honeymoon but the hotel did not acknowledge this in any way. I thought that they would maybe put a note in the room to say congratulations- but no. Also, I found out later that my sister had emailed three times to see if she could pay for us to receive a congratulations bottle of wine in the room but they ignored all her emails so this didn't happen. I loved the decor throughout the hotel though- all the carpets, bedding, decorations etc. were very nice. I though that, for its reputation and price, it would have been a bit better, but I was happy with everything.
- Official Description (provided by the hotel):
- Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Copley Square - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more less
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- Also Known As:
- Lenox Hotel Boston