We were booked into the JJH by Mass General. The first room we were given was a "Standard" room. Not even kidding, there was a small kitchenette in front of the door, a strangely large closet behind the door, an adequate sized bathroom, and the main room that held a double bed, settee, TV on a small dresser and table with 2 chairs was just about 10 x 12.
The only place to walk freely was at the end of the bed where there was 2 feet of space to access the bathroom. My husband sat on the double bed which squeaked terribly and the posters threatened to topple over. The room was on the ground floor, just above and next to the sidewalk.
We decided to ask if there was anything else available. There were 2 rooms.
We saw a Junior Suite, which had the same amenities but was larger; but still had just a double bed that promised backaches in the morning.
We saw the 4th floor Deluxe Sweet, larger still with a separate bedroom - but only the same poor quality double bed as the other rooms. Still, we took it, hoping for the best.
The bed was terrible - like sleeping on a cracker. I finally gave up around 4AM. Today - 24 hours later - I am still hurting from the abuse. This one fact makes every other fact irrelevant.
The hotel was lovely, the furnishings pretty. The location was not good - between the train station, the main round-about and the ambulance route. The coffee was fine and plentiful. I believe they make an effort to be a good place to stay, but just go buy some new mattresses!!
If they haven't replaced mattresses yet don't stay here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.