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“Gold Floor is the way to go!” 5 of 5 stars
Review of The Fairmont Copley Plaza, Boston

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The Fairmont Copley Plaza, Boston
4.5 of 5 Hotel   |   138 St James Ave, Boston, MA 02116   |  
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Ranked #21 of 77 Hotels in Boston
GreenLeadersSilver level
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Gold Floor is the way to go!”
5 of 5 stars Reviewed December 31, 2013

Every time I am in Boston; I seek accommodation at the Copley Plaza. Very Central to everything in Boston, this gem of a hotel is filled with history.

The Gold Floor rooms are nicely decorated, clean, spacious and very comfortable. Breakfast in the lounge was delicious, with attentive staff to ensure you are well taken care of.

I will be back.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,499 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 30, 2013 via mobile

We stayed for 3 nights on the 'Gold' floor and loved the experience. The staff cannot be faulted. The free wifi worked. Mthe location is perfect for the Freedom Trail and Back Bay shoppping. We love this hotel!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 29, 2013

This property was recently renovated, and it looks astonishing inside and out. Visiting the hotel bar is a must. The rooms are very spacious, and the bathrooms make extensive use of marble and are beautifully appointed. The service was impeccable--at the front desk, the valet parking, the restaurant and bar. We would be glad to come back to this place again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer Z, Area Manager, Internet Marketing at The Fairmont Copley Plaza, Boston, responded to this review, December 31, 2013
Hello and thank you for sharing your comments with us here on TripAdvisor. I'm so thrilled to hear that you enjoyed your stay - especially that you found the service "impeccable" from the Front Desk to the restaurant. We appreciate your post and hope to welcome you back again soon!
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Berlin, Germany
Top Contributor
56 reviews 56 reviews
49 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 29, 2013

When i was a student in Boston I have always dreamt to stay at the Copley, one of the most Bostonian hotels with a great history. During a recent conference I could fulfill that dream. The building is located on one of the most prime locations in the city with plenty to see around including great shops and restaurants, for example on fashionable Newbury Street nearby. The ground floor of the hotel is spectacular, with the reception area, ball rooms and beautiful hallways. The restaurant has been renovated in a postmodern style - not to everybody's taste. The food though is unique and very good. There is a great attention to detail and tradition, for example the dog, which "helps" the doormen and has its day quarters next to the reception area. It was a perfect stay with the exception, perhaps, of my room which was comfortable but on the small side. Well, that' s the price for living the dream.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer Z, Area Manager, Internet Marketing at The Fairmont Copley Plaza, Boston, responded to this review, December 31, 2013
Hello and thank you for sharing your experience with us. It' is wonderful to hear that you enjoyed your stay, especially having hoped to visit us for so long! I'm glad you enjoyed our location, grand lobby, restaurant, and attention to detail. Thank you, again, for your post and we hope to welcome you back soon.
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Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2013

The hotel is centrally located and a short walk from the River and main city attractions. Staff were very helpful and friendly and the hotel was generally very comfortable and a pleasure to stay at. Staff went out of their way to help me find a good indian restaurant (!), and overall it was a pleasant stay.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer Z, Area Manager, Internet Marketing at The Fairmont Copley Plaza, Boston, responded to this review, December 31, 2013
Hello and thank you for sharing your experience with us here on TripAdvisor! I'm so pleased to hear that you enjoyed your stay, from our central location to helpful staff. Thank you, again, for your post and we hope to welcome you back soon.
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Napa, CA
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 22, 2013

The rooms are great on this fourth floor. We stayed in #447 overlooking Copley Square. Extra special service and hospitality with Fairmont Gold and worth every penny. Complimentary breakfast, iPad, honor bar in the evening with luxurious appetizers. VIP treatment all the way. Great location, walking distance to Newbury St. shopping and restaurants, the beautiful Boston Public Library. A pleasant 30 minute walk to Summer Shack for lunch and Isabella Stewart Gardner Museum. Lovely.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013 via mobile

The rooms are great, the staff is professional, friendly and helpful, and the workout facility is awesome! The workouit facility rivals a high end gyms. They have recently remodeled the room and it is beautiful. All of the machines work. I job, and none of the machines have belts that skip or catch. I love going to the Copley Fairmont. It is an oasis in an otherwise hectic travel schedule.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer Z, Area Manager, Internet Marketing at The Fairmont Copley Plaza, Boston, responded to this review, December 27, 2013
Hello and thank you for taking the time to share your feedback with us. I'm so glad that you enjoyed your stay, including our new rooftop health club! It is such a pleasure to hear that we were "an oasis" in your otherwise hectic travel schedule and I look forward to sharing your comments with my colleagues. Thank you, again, and we hope we'll get to welcome you back soon.
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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in Boston
#10 Romantic Hotel in Boston
#13 Luxury Hotel in Boston
#14 Business Hotel in Boston
#14 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
The Fairmont Copley Plaza has been a symbol of Boston's rich history and elegance since its gala opening in 1912. Centrally located in beautiful Back Bay, this luxury hotel is just steps from many popular historic sites, as well as the celebrated boutiques on Newbury Street. Our dedicated staff delivers incomparable hospitality, impeccable service and attention to detail to ensure your stay is perfect. Now, with the April 2012 completion of an extensive renovation of each of the hotel’s 383 well-appointed guestrooms and suites, the restoration of the ballrooms and public spaces, and the addition of a contemporary, rooftop health club, The Fairmont Copley Plaza shines more brightly than ever before. ... more   less 
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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