I chose this hotel for a conference visit, based on the quality of the Hyatt in San Francisco. What a mistake! The hotel does not deserve it's 4* status; only the size of the rooms merits the status! The front desk staff were nonchalant at best and just plain unhelpful at other times. The lobby is annoyingly located a floor above the street and involves taking the slow, antique elevator. Forget rushing anywhere. The main elevators are also slow and busy. The breakfast is also really disappointing and closer to what one would be offered at a Best Western. The location of the hotel is convenient albeit in a dingy, side-street. I asked for an upper-floor room which meant I wasn't facing brick walls out of the window. The rooms are very clean and comfortable but there's no free wi-fi in the rooms and the TV sets are dated and limited. There are too many small irritations to list here but this hotel is not worth the cost. There are several other similarly priced hotels nearby.
- Official Description (provided by the hotel):
- Discover the city's downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston's most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston's famous shopping destination, Newbury Street, the hotel sits at the edge of the city's excitement. Tour the Freedom Trail, visit the Museum of Fine Arts, or catch a game at historic Fenway Park, all just minutes from Hyatt Regency Boston. Experience Boston's exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our casually chic restaurant, Avenue One. Relax in our heated, indoor saline pool, stay energized in the StayFit Gym, and unwind in the eucalyptus steam room. Convenient to the Theater District, the Financial District and attached to Macy's for convenient shopping, our downtown Hyatt hotel is also a 10 to 15 minute walk to the South End, Back Bay, the Charles River Esplandade, and is connected to the "T," Boston's mass transit system. ... more less
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- Also Known As:
- Hyatt Regency Boston Hotel Boston
- Boston Hyatt Regency
- Hyatt Boston