We hoped for better out of this hotel brand. We asked for a quiet room.
What we got was not quiet! The heater would start up with a loud crack and shut off with another loud crack. We got through the night with very mixed rest and sleep interruptions. When asked by the hotel staff I mentioned the noise and they apologized and said that they would see to a solution. I mentioned that it was now morning and my wife was dressing. I asked them to wait until we had checked out. They didn't. They insisted with 3 calls and a visit to attend to it ASAP. Even then it continued This was ridiculous and poor service.
The room itself was spacious; the bathroom was very small .... strange!
The lemon water in the lobby seemed a nice touch but there were no glasses to enjoy it! Strange!
We will use a different hotel in the same area in the future.
- Also Known As:
- Hilton Boston Back Bay Hotel Boston
- Hilton Hotel Boston
- Hilton Boston
- Boston Hilton
- Hilton Boston Back Bay Hotel
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