Upon our arrival, the staff was extremely helpful and attentive. The hotel itself has an old-world charm and feels as it is in a world of the 1920's. Unfortunately the hotel was very run down and dirty in the actual room. It turned out to be a further walk from downtown and tourist sites than we had imagined-but that was our own fault not knowing the layout of the city. The staff during the day was wonderful but at night, absolutely rude. It was very obvious why management schedules them the way they do. I would recommend this hotel for those who only wish to stay in the Back Bay area and are looking for the historical pizazz rather than convenience and efficiency.
- Official Description (provided by the hotel):
- The Eliot Hotel is set on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston’s major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance not found in other downtown Boston area hotels. ... more less
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- Also Known As:
- Eliot Hotel Boston
- Eliot Suite Hotel