Stayed here for a night after going to a wedding. Wife picked the hotel and since she has a nose for this stuff I didn't question. I liked the feel of the hotel as soon as I entered the lobby as it has a lot of character. It was my wife's birthday and they were kind enough to upgrade us to a corner suite. Our room was huge! The bed was firm and very comfortable and the hotel is close to restaurants and the train stops. We did not need a car. For a weekend in Boston this hotel met our needs and we definitely recommend.

Our recent stay at the Eliot was a huge disappointment. We planned a short trip to Boston, and the Eliot came highly recommended. While the staff was pleasant, the hotel is tired and in need of a face-lift. Our bedroom was so dark, I asked for an extra light. Housekeeping did a poor job- we went out for the day and when we returned, our pillows were just as we had left them- tossed on the chairs of the sitting room- the beds were lumpy and not neatly made.When I asked the evening housekeeper about it, she told us she was just there to turn down the beds, and that it was the morning housekeeping staff's problem, not hers. The hallways and staircases were not clean with dust on the edges of the stairs. The restaurant's restroom smelled of urine. At Clio, we both ordered the truffle risotto special. The entrees were so salty we returned them. After we complained, our waitress sent over an officious captain who all but suggested we didn't know what truffles should taste like! We assured him we did, and that the ones they brought us were wildly oversalted and impossible to eat. We will certainly not return, and I would advise travelers to avoid this overpriced, poor place.

Very convenient location- minutes from the T. Rooms were clean and well appointed. Staff was exceptionally friendly and helpful. Have stayed in many hotels in Boston- this will become our go to hotel in the future!

We have stayed here 3times-most recently for New Years Eve 2012. The hotel is in a great location and is vey comfortable and quiet. The service is great and the rooms a very clean.

I would rate it higher, but the front desk needs to be briefed on the packages they offer. There was a bit of confusion about the New Years package-including an overcharge for parking!