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“Lovely hotel” 4 of 5 stars
Review of Eliot Hotel

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Eliot Hotel
4.0 of 5 Hotel   |   370 Commonwealth Ave., Boston, MA 02215   |  
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Complimentary Breakfast
Ranked #16 of 82 Hotels in Boston
Certificate of Excellence
Los Angeles, California
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed November 20, 2012

I spent two nights traveling with my daughter to Boston. Our suite was very comfortable and clean and felt luxurious. The restaurant is open late and we were able to grab a meal at 1:30am - it is Korean soups and Japanese sushi. Room service was pretty high end. It was not right in the middle of things, but it was convenient enough. I really like the feel of this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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853 reviews from our community

Traveler rating
    507
    221
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
connecticut
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 19, 2012

I stayed here for 4 nights in October. From the personal service, to the location, to the elegant rooms, this hotel is fantastic. It is a true boutique hotel experience that should satisfy even the most discriminating guest. The Clio restaurant inside is one I highly recommend.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 7, 2012 via mobile

Boston was my hometown once. Now my family and I live in China and visit here a few times every year. For the last five trips, we stayed at the Eliot. Before that, we tried the Fairmont Copley, Cambridge Marriott, and the Cambridge Hyatt. We think the Eliot is the best of them for the location and service. The hotel is convenient to a large selection of restaurants and shops (the Newbury street stores, the Prudential and the Copley malls.) Only a short walking distance to the Fenway stadium and the Symphony! Close to the T (subway) if you want to get around faster than by walking. The hotel looks dated from the outside as is the entry hall and elevators, but functional enough...in keeping with the historical neighborhood. The staff are very friendly (do keep in mind that Bostonians are stolid people, not easy to emotions until they get to know you) and helpful. (On the last day, we needed a van-cab to bring our 7 suitcases and ourselves to the airport, four in the morning! The taxi company kept sending us cars and the desk manager kept calling them back until we got what we needed, with not a word of complaint to us.) The rooms are smartly decorated and roomy enough for my family, including one energetic four year-old. Having been there a few times, we noticed that the layouts are not the same for every room. To us, some seem more usable and practical than others; so, ask to see if there is another layout if you are not pleased with the one you were assigned. If you like Sashimi, don't miss out from trying the Uni restaurant in the hotel, expensive but very unique and worth the experience at least once.

Stayed October 2012, traveled with family
Was this review helpful? Yes 3
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northern NJ
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 5, 2012

For a boutique hotel, there is not anything remarkable about this venue. The front lobby is attractive, but not inviting for a little lingering. Too small and overheated, all marble and hard surfaces, and really nowhere for a cozy conversation. The rates are quite high, and the Deluxe Double room very small. The bathroom was very tight with little space to spare for one's toiletries, constant juggling, and I am not a "product" hog. It was a nice marble lined room, but the toilet was tight up against the wall. The floors in the bedroom were slanted and there was a queer feeling of a change in the subfloor, as though one was walking on a grate just below the carpet. The worst part was the never ceasing street noise. Situated on the corner of Commonwealth and Mass. Aves, it is not the place to try to get a good night's sleep if the sound of buses, accelerating motorcycles, and loud late night party goers might disrupt your slumber. Wifi is an extra $5 a day!!! Shouldn't a luxury hotel include that in the price of one's stay? Really, should anyone be inconvenienced to login to AT&T and dish out their credit card after paying over $320 a night?! "Nickle and diming" leaves a bad taste in one's mouth, and therefore, it is not on my list of hotels I would want to revisit. Much more friendly boutique hotels in the vicinity: Copely Square Hotel and Back Bay Hotel. Copley Square has a "Wine Down" hour with a complimentary glass of wine in the spacious, yet cozy side lobby, and Back Bay has a morning coffee bar (free of charge) in their bright and expansive side lobby. These very small gestures make a guest feel truly welcomed and valued. The management of the Eliot should consider that people spending at this level are accustomed to the little extras which keep them coming back.

Room Tip: Do not take a room which faces either street (Commonwealth or Mass. Ave.)
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 4, 2012

My wife and I recently stayed here on a trip from the UK - I had stayed at the property 10 years ago, recalling its excellent position, smart decor and attentive service positively. Well, at least it's in the same spot - the rest though is distinctly on the wane. Decor tired, aircon deafening, service sadly lacking. The owners would do well to spend a night or two in the Four Seasons a mile down the road (to which we decamped after 2 nights once we realised the Eliot was not going to work) - there the service was attentive, and thoughtful, with a local Boston flavour.

I am sure that the Elio can rediscover its form - will take some energy and some money.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Søllerød, Kobenhavn, Denmark
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2012

We stayed there from Sunday 21/10 to Thursday 25'th and had a very nice doubleroom, which seemed a bit a Junior suite. Living room and connected bedroom with small but very nice bathroom . Only complaint was the very noise air condition. Very good front dsk service and located in fine walking distance from the end Newbury street. App. 32 USD from the airport by taxi and small grocery store 50 yards down the road.

Room Tip: Check aircondition
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maryland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 25, 2012

The hotel staff took care of everything for us and made us feel like Welcomed guest. The room was fabulous, we walked to Newbury st., MFA, Cambridge. What a great city. Would recommend this hotel to everyone for a perfect location, romantic place and excellent service.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eliot Hotel

Address: 370 Commonwealth Ave., Boston, MA 02215
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Boston
#10 Luxury Hotel in Boston
#16 Romantic Hotel in Boston
#23 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eliot Hotel 4*
Number of rooms: 95
Official Description (provided by the hotel):
The Eliot Hotel is set on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston’s major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance not found in other downtown Boston area hotels. ... more   less 
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Also Known As:
Eliot Hotel Boston
Eliot Suite Hotel

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