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“Excellent stay” 4 of 5 stars
Review of DoubleTree Suites by Hilton Boston-Cambridge

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DoubleTree Suites by Hilton Boston-Cambridge
3.5 of 5 Hotel   |   400 Soldiers Field Rd, Allston, Boston, MA 02134-1893 (Allston / Brighton)   |  
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Rates from just $139!
Ranked #44 of 77 Hotels in Boston
Nottingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Excellent stay”
4 of 5 stars Reviewed August 23, 2014

Modern, friendly, professional run hotel. The staff were extremely helpful and willing to accomdate special requests where reasonable. I was particualrly impressed with the catering staff who provided some excellent quality food.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 27, 2014
We're so delighted to hear that our staff was able to go above and beyond to accommodate your requests and provide you with an excellent stay. We appreciate your kind words and are happy to hear that you enjoyed your time at the DoubleTree Suites by Hilton Boston- Cambridge. We hope to see you again should you be traveling back to the Boston/Cambridge area soon!
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1,002 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Houston, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 23, 2014

The hotel was great - from the time we walked in the door until the tie we left. Our room was great, roomy and a nice view of the Charles River. The fitness room was nice as well. The hotel staff was friendly and we met so many nice people.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 27, 2014
We couldn't be happier to hear that you had such a great experience from the time you arrived to the time you departed! Glad you were able to experience the views of the Charles River and get some workout time in the fitness center. We look forward to the opportunity to see you again soon!
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Paris, France
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed here one night with our teenagers (12 and14) in the suite - bedroom and living room with sofa. This was good value for the 4 of us and wld recommend this hotel for families- we stayed the 2nd night in a hotel twice the price and did not find it better than this one. Not luxurious but works. The sofa bed is fine for 1 teen, or 2 children, but certainly not 2 teens. Plan on asking for an extra bed. Parking is available and good view on the Charles River. A bit far from restaurants but there is one in the hotel that is affordable and good. Very pleasant staff.

Room Tip: Choose river side
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 27, 2014
It is a pleasure to hear that our accommodations were so convenient for you and your family and that you had a nice stay at the DoubleTree Suites by Hilton Boston- Cambridge. We appreciate your comments and recommendations and hope to be your hotel of choice should you be traveling back to our area in the future!
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Stevensville, United States
1 review
4 of 5 stars Reviewed August 22, 2014

Beautiful hotel. Rooms are spacious and staff is very friendly. One of our television did not work and maintenance was quick to respond. They gave me free breakfast for the inconvenience. Also they give you fresh baked cookies upon check in. I would return if I needed to travel to Boston again. I only wish they did not charge for parking.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 27, 2014
It is wonderful to hear that you had an enjoyable stay at the DoubleTree Suites by Hilton Boston- Cambridge. We're happy that the rooms were spacious and convenient for your needs and that our staff was friendly and quick to respond. We appreciate your comments and look forward to seeing you again soon!
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Durham, New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2014

I've stayed at this hotel several times in the last few years for work in nearby towns. Although I could have chosen to stay closer to my work locations to save time on the am and pm commutes, I've chosen this hotel time and time again. The hotel parking garage exit is very close to the entrance to the Mass Pike, but there isn't the feeling of being right near a highway. The lobby renovation is finally complete, and it looks great. The rooms are comfortable, well-cleaned, and spacious, and the hotel staff is friendly and helpful. There's a free shuttle bus to area sights, but, really, so many things are within walking distance. It's easy to stroll or run along the Charles River, and it's picturesque. Tonight I sat with a friend on the rooftop bar/restaurant, and the views towards Cambridge and north toward Boston were pretty great. There is a well-known jazz club in the hotel, too, and every time I've stayed here, there have been shows. I would recommend this hotel to business travelers and tourists, singles and families.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 22, 2014
It is fantastic to hear that you choose to stay with us when traveling to the city for work - we know how many options there are in this city so we couldn't be happier that we continue to be your hotel of choice! Glad to hear that our lobby is looking great as we always welcome feedback on new changes. We appreciate your recommendation and look forward to seeing you again soon!
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Lufkin, Texas
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 20, 2014

This hotel has great views of Charles river. It was fun to watch the scullers practicing in the morning and the evening sun over the river. Worth $10 extra for the view. Beware there are no restaurants to walk to due to proximity of huge highways. Hotel restaurant was quite good and no walking. The shuttle service to Harvard square worked great!! Note: greedy employees picket outside hotel early in the morning to purposely disturb guests. Get another job!!! The hotel staff who were not picketing were wonderful and helpful. Clean hotel large rooms. Very good stay Be sure not to miss view from rooftop deck it was spectacular at night. Blimp over Fenway park perfect

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 22, 2014
Thank you so much for your review - we are so pleased to hear that you had an enjoyable stay at the DoubleTree Suites by Hilton Boston Cambridge. Happy to hear that you enjoyed the view of the Charles River and your meal in the hotel restaurant. We're sorry to hear of the disturbance you experienced and appreciate your comments regarding this! We look forward to seeing you again soon should you be traveling back to the Boston/Cambridge area in the future!
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Middletown, CT
Top Contributor
55 reviews 55 reviews
51 hotel reviews
Reviews in 36 cities Reviews in 36 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed August 20, 2014

My last two reviews of this hotel were quite negative, so I was hesitant to go back there, but I had points to use so I booked a stay. Well, things have gotten MUCH better! For starters, the front desk staff is friendly and helpful. Although we arrived too early to check in, we were able to park in the garage, walk to Harvard Square, and take the shuttle back. It takes about 15 minutes to walk there. There are some streets to cross, but no worse than any city crossings. Even though this was a "free" stay, we were upgraded to a corner suite with a river view. The room was spotless and the air conditioning unit worked just fine. The lobby area has been redone in a much more modern, inviting way. Breakfast was great. We had the full breakfast buffet, omelets and all. We had breakfast coupons for the continental breakfast, and were able to get the full buffet for an additional $6.00 each. The little market near the front desk has salads for sale at a reasonable price, which came in very handy when we got back famished from the Red Sox game.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, August 22, 2014
We are honored to hear that you chose to give the DoubleTree Suites by Hilton Boston another chance and that we were able to provide you with such a great stay this time! It is great that our staff was so helpful and friendly and that you were able to park your car prior to check in and spend some time in Harvard Square. We appreciate your comments regarding the cleanliness of the suite and that you enjoyed breakfast in the Green Room and were able to grab a salad in the Made Market. We look forward to your next visit!
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Additional Information about DoubleTree Suites by Hilton Boston-Cambridge

Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Phone Number:
Location: United States > Massachusetts > Boston > Allston / Brighton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Boston
#39 Romantic Hotel in Boston
#42 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Boston-Cambridge 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Hotel Boston
Doubletree Boston

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