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“Beautiful Hotel in a convenient highway location” 5 of 5 stars
Review of DoubleTree Suites by Hilton Boston-Cambridge

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DoubleTree Suites by Hilton Boston-Cambridge
3.5 of 5 Hotel   |   400 Soldiers Field Rd, Allston, Boston, MA 02134-1893 (Allston / Brighton)   |  
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Ranked #44 of 77 Hotels in Boston
Union, New Jersey
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Beautiful Hotel in a convenient highway location”
5 of 5 stars Reviewed November 11, 2013

Our family stayed here for a sightseeing trip to Boston. The hotel overall is excellent, but there are a few things one must know. 1) it's not located near any sights 2) a car/ taxi is needed to get anywhere 3) parking garage has the smallest parking spots. Ok now that I stated the negatives lets get to the positives. 1) beautiful modern lobby 2) nice lounge with great drinks 3) breakfast was delicious especially the French toast 4) well appointed and clean modern rooms 5) even though near a highway the rooms are quiet, 6) perfect rooms for a family 7) enough space for a family if 4 with a roll away bed.

Overall the hotel was perfect for a family. If one doesn't have a car or wants a romantic weekend for a couple there are better choices. I totally recommend the Double Tree as a great place to stay for a family of if you have a car.

Stayed November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 13, 2013
Thank you for your review. We appreciate your positive feedback in regards to being a good candidate for a family hotel and appreciate your honestly regarding the aspects you did not find appealing. Given that we are a little ways out of the city we do offer a complimentary shuttle for our guests to Harvard Square, Copley Square, and the Aquarium.
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1,002 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Houston, Texas
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2013

Our stay was a bit of necessity as we waited for the last minute to book a hotel and the Bo Sox were in the playoffs. Hotel was very pricey and access to public transport was not good, about a mile to the T. The room was very nice and the view of the Charles river was great. The atrium and the living room were a bit loud at night with the bar on the first floor.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 4, 2013
We are happy to hear that you were able to get accommodations while booking last minute during the World Series. It is unfortunate you were not 100% satisfied with your stay but we are happy to hear you enjoyed your room as well as the views of the Charles! We hope you would return in the future, during a less busy time when the World Series isn't in town!
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Lexington, United States
1 review
5 of 5 stars Reviewed November 1, 2013

The entire property is beautiful - I was upgraded upon arrival to a 2-story suite, and had the most beautiful view of the river at sunrise. The mattress was amazing, and I had a good night's sleep naturally. The staff is very friendly - the cabbies were ready and waiting just outside the front door - and the staff made check in/check out so easy! I could not recommend this property more!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 4, 2013
It is wonderful to hear how much you enjoyed your stay. We will be sure to pass along your kind words to the staff and let them know how much you enjoyed their service! Good to hear you enjoyed those comfy beds as well!
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Honolulu, HI
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 1, 2013

We had a nice view of the Charles River and really enjoyed our stay at this hotel. My daughter slept on the pull out sofa in the livingroom and seemed to be very comfortable. We had room service twice and both times, the food arrived as promised and was delicious. The lobby is beautiful and check in and check out was very quick!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 4, 2013
it is great to hear how much you enjoyed your recent stay at our hotel! Happy to hear you enjoyed your room service and got a nice view of the Charles River.
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Concord, New Hampshire, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2013

The staff was very friendly. Rooms were very nice, spacious and clean. Cookies delicious! Beds exceptional, so comfortable. We would highly recommend this hotel. It has everything you want, microwave, coffee maker and refrigerator in the room. Check in and check out were quick and effortless. Parking is great, parking garage which is secured. We stayed on the Charles River side. Great view and it was fun to watch the rowers.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 4, 2013
Wow! This is fantastic! Great to hear how much you enjoyed your recent stay at our hotel. We hope to have you stay with us again in the future.
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San Jose, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2013 credit card Amex Card Member Review

This hotel has just had the lobby are remodeled, and looks great. I suggest that you ask for a room with a view of the Charles River. There are boats on the river from very early to late in the evening. It is fun to watch them rowing.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, October 30, 2013
It is great to hear that you enjoyed the rennovations - we appreciate the feedback! Glad you were able to enjoy to enjoy the view of the Charles!
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Boston, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 28, 2013

I had a friend who wanted to do something special for his girlfriend on her birthday. I hadn't stayed in a Boston hotel in over 10 years since last doing so for a company holiday party. It's an interesting perspective to stay in your own city from a hotel room and see how the tourists do it.

Practically everything was incredible about our Doubletree experience. From the welcoming and thorough front desk staff to the cleanliness of the room, five stars all around for everyone involved. There was a small wait to check in but the line moved quickly and we were greeted with a smile and a fresh cookie for all of us staying in the room.

16 floors up, overlooking a pretty and sunny atrium in the elevator (not for the faint of heart if you are heading high up, seriously). We arrived at our door and were just blown away by how great the room ended up being. Two floors of suite splendor with a extremely comfortable king sized bed upstairs, a TV *in* the mirror of the bathroom and amazing views of the Boston skyline greeted us prior to learning about the motorized 20 ft window shade to hide the sunlight in the morning. At night, we acted like it was a curtain call on the city as we all said goodnight as it was coming down, I'm not sure when I'll get to experience that again but it'll live in my memory for quite awhile. The sinks are lovely as well and few details were overlooked in the room. Even the toiletries were top notch. We had to get extra pillows late in the night and the delivery arrived with a smile. Finally, two complimentary slices of cake arrived room service style and were super delicious, well done DT staff!

The only downsides were the speed of the wifi and parking fee. Wifi was a slight hassle to get on through no fault of the hotel, I didn't see the code listed in the key booklet and had to call the front desk to see if they offered a password, thinking I was slick and not paying for it. Although it didn't end up costing anything, the speeds were slower than what they should be. In regards to our vehicle, they can gouge you on parking because there aren't any other options in the area. $35 to park when you aren't exactly in the city proper is a bit exorbatant., especially with no discount offered for guests. Another very minor problem was a dead bird on the ledge of the room. I'm sure it's difficult to grab since the window doesn't open but it was a bit gross.

Stay with confidence because you won't find much better unless you are a huge snob that NEEDS the Ritz-Carlton downtown. Drop some extra cash and get a top floor suite if you can afford it, especially for a family or a group that needs more sleeping space. You'll be near Fenway, Harvard and even downtown Boston with shuttle services available to certain locations. Local very much approved!

Room Tip: If you can afford the upgrade, make sure you get the top level suites!
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, November 8, 2013
We appreciate your kind and extremely detailed review! Happy to hear that a local Bostonian was able to experience the hotel as a tourist and get a great view of the city from your suite. Getting one of our bi-level suites seemed to be a great option for you as you were able to take advantage of some of the in- room amenities. Should you be needing to stay in the city again we hope you choose the DoubleTree Suites by Hilton Boston - Cambridge again!
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Additional Information about DoubleTree Suites by Hilton Boston-Cambridge

Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Phone Number:
Location: United States > Massachusetts > Boston > Allston / Brighton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Boston
#39 Romantic Hotel in Boston
#42 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Boston-Cambridge 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Hotel Boston
Doubletree Boston

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